Robinhood is hiring a

Director of Brokerage Ops

Palo Alto, United States

Here at Robinhood, our mission is to democratize access to the financial markets. We are a team of engineers, designers, and finance professionals who hold the products we craft to the highest standard. We believe that exceptionally engineered systems - not marble office buildings on Wall Street - are the cornerstones of establishing trust.  


As the Director of Brokerage Operations you’ll:

As the Director of Brokerage Operations, you will oversee our talented team of brokerage specialists and ensure that they have the best tools and processes to deliver an exceptional brokerage experience for our customers. The ideal candidate understands the full lifecycle of a trade - from receiving an order to settlement - is a natural leader, and has a sterling compliance record. You are intimately familiar with the inner-workings of a brokerage, are an experienced manager, and are excited to leverage technology to build the most productive and efficient operations team in the industry.


Some things we consider critical to being a Director of Brokerage Operations:

  • 4-year bachelor’s degree
  • 4+ years of manager or director-level experience at an established online retail brokerage or clearing firm
  • Thorough understanding of all aspects of brokerage operations across execution, banking, corporate actions, controls/supervision, ACATS, and document delivery
  • Excellent communication skills, and ability to manage a growing team of the brokerage industry’s finest talent
  • Eager to contribute to the high level business vision of a growing technology firm, and ability to motivate internal team members to meet business deadlines
  • Highly analytical mindset (ability to optimize workflows and department efficiency with strategic adjustments)
  • Ability to assess the business impact of tasks and prioritize projects accordingly
  • Impeccable attention to detail
  • FINRA Series 7, 63, 24