Hiya is hiring a

Director of Business Development (Canada)


At Hiya, we are on a mission to modernise the voice call with trust, identity and intelligence. We are trusted by global enterprises, carriers and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Performance Platform, Hiya protects people from spam and fraud calls, connects businesses with their customers, and helps carriers secure their networks for all. Our SaaS applications, Hiya Connect and Hiya Protect, serve more than 200M users worldwide, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights that move businesses forward. We’re passionate about creating a culture where employees love to work, feel supported and energised, and are empowered to create, innovate and challenge the status quo.


Hiya is looking for a seasoned Business Development leader with a deep knowledge of the Mobile Network Operator (MNO) landscape in Canada.  You will be responsible for enabling the distribution of Hiya products and services through the MNO’s in the region, in this case predominantly in Canada, and additionally, to cultivate and grow ecosystem partnerships with peer companies that can accelerate this growth.


As the Director of Business Development in Canada, you will need to be a self-starter and will be responsible for defining key account strategies by leveraging your experience in selling to MNO’s. You will work closely with the entire Hiya organisation, including the Engineering, Data, Product Management, Marketing, and executive management teams. 


This role is critical to the success of Hiya; you will report to the Director of Business Development. You will be a key player in this small but global team that interacts with the largest brand name MNO’s in the world. 


In this role, you will:

  • Create new pipeline activity in the region which leverages the existing Hiya footprint of distribution via our global OEM and MNO relationships
  • Understand and clearly articulate in presentations to customers the value proposition of the Hiya solutions from a 360-degree view; including end-user benefits, MNO monetisation opportunities, competitive advantages, etc. in order to help MNO’s develop an investment thesis in Hiya services
  • Understand customers’ business requirements and how the Hiya solution meet those requirements
  • Work with Hiya Engineering, Product Management, and Marketing teams to craft and own commercial solutions proposals and communicate the details and value of that solution to customers in support of the overall sales proposal process
  • Using Salesforce, develop opportunity qualification, account plan, and sales strategy processes to fit the regional landscape
  • Identify business opportunities including up-selling, identify ongoing customer business needs

Requirements :

  • Fluent in English and French
  • Willing to travel frequently between Canada, the UK, and US (when required) 
  • Experience working with and selling into the Canadian telecommunications market 
  • Have a strong network of contacts in the Canadian Telco space 

You'll be an important member of our team to help us serve consumers and you'll have the exposure and experience to accelerate your career growth while making phone calls better for everyone.

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status

This position is based in Toronto, Ontario, Canada

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