Boosted Boards is hiring a

Director of Customer Experience

Mountain View, United States
Full-Time

Boosted is building fun, lightweight electric vehicles. We dream about sustainable, hassle-free transportation. We are filled with people passionate about robots and action sports. We participated in the Y Combinator startup incubator (S’12) and are supported by some of Silicon Valley’s most notable VCs and entrepreneurs.

Fast, fun, simple electric vehicles are our focus and our passion. We make the world’s most advanced electric longboard. With three models to fit the most extreme action sports enthusiast to the casual commuter, the Boosted board is a powerful and reliable paradigm shift in transportation and recreation.

We are looking for our first Director of Customer Experience. This person will own, drive and continuously improve our customer experience; ultimately building trust and extending the life of those relationships. Leading our Customer Service teams, you will manage and optimize the workflow of our customer operations to ensure it's ongoing success. The Director of Customer Experience will also act as the voice of our customer and gain data driven insight into feedback, turning those into actionable outcomes and ensuring customer satisfaction.