Autopilot is hiring a

Director of Customer Success

San Francisco, United States

At Autopilot we have set our sights on a remarkable goal -- to help 1 million marketers graduate beyond batch and blast email marketing and allow them to adopt easy-to-use multi-channel customer journey marketing software. It’s about enabling marketers to create marketing that doesn’t feel like marketing to yield better results through our Acquire, Nurture and Grow framework.

To achieve this goal we’re building a one-of-a-kind success organization that is focused on helping our customers drive remarkable results. This organization needs a true leader to scale, someone to not only help us build on what we’ve already established, but help grow our team and scale our success organization to become world-class.

We’re looking for a player/coach with a demonstrated passion for customer success and the marketing technology industry. Someone who understands how to shape a post sales experience; from new customer onboarding, to training, to product adoption and renewal/expansion opportunities. 

This is an opportunity to deliver an innovative customer success program, build your own team and take the reins to achieve remarkable results with our customers.