KeepTruckin is hiring a

Director of Customer Success

San Francisco, United States
Full-Time
KeepTruckin is on a mission to improve the efficiency of America’s trucking industry by connecting the millions of drivers and vehicles that haul freight on our roads. We are backed by Google Ventures and Index Ventures.

In 2015, the U.S. Department of Transportation announced regulation that will require 4.5 million interstate truck drivers to use an Electronic Logging Device (ELD) to record their hours of service with the goal of improving road safety and reducing the paperwork burden on the industry.

With the leading ELD in the market, KeepTruckin is poised to build the largest network of connected commercial vehicles in the world. The massive data generated from this network presents an opportunity to fundamentally change the way the trucking market operates.

As Director of Customer Success, you will be responsible for leading and growing a world class account management and customer support team. You will be responsible for driving customer satisfaction and loyalty by ensuring our clients needs are served. You will lead a professional team of Account Managers and Customer Support Representatives.