The Director of Growth and Major Giving for the UK & EMEA (DG) reports to the CEO for GlobalGiving UK and serves as a member of the UK Management team and global Strategic Advisory Team (SAT). The DG is responsible for leveraging GlobalGiving’s unique capabilities and assets to provide an excellent experience for our key donor segments across the UK and EMEA regions.
The DG will create and execute a comprehensive donor engagement strategy for GlobalGiving UK, including major donor giving, corporate partnerships (in collaboration with the US Growth team), the wealth sector, and legacy giving, to achieve annual revenue and volume growth in service of GlobalGiving’s mission to accelerate community-led change.
Under the guidance of the GGUK CEO, the DG leads the UK Growth Team in identifying, developing, and maintaining trusted relationships with our donors to increase the number of donors, grow donor giving, and drive adoption of our products and services
The DG will work closely with GlobalGiving’s other teams, notably US Growth, Vetting & Grants, DRT, UPT and Operations to service partners and deals efficiently and successfully in support of the mission.
- Day to day management of GGUK’s Growth team, improving team effectiveness and providing counsel to the team of managers and supporting their professional development.
- Manage the Partner Management, Business Development and Major Giving functions for the UK & EMEA.
- In collaboration with the US Growth Directors, identify, evaluate, and advocate for the solutions (e.g. tools, tactics) needed to deliver growth across all donor groups.
- Foster a culture of philanthropy and customer-service, ensuring that donor engagement is executed in a way that underscores our “community-led” ethos, aligns with the organisation's values, vision, and mission.
- Represent GlobalGiving in the UK and EMEA markets, both internally and externally, across stakeholder groups.
- Support content creation and promote brand awareness in service of GlobalGiving’s aspirations.
Donor strategy, engagement and retention
- In collaboration with global and UK colleagues, build, maintain and implement a comprehensive donor strategy, as well as segmented donor strategies, for companies, high net worth individuals, DAF’s and the wealth sector.
- Develop and execute the team strategy as it relates to donor prospecting, management and retention.
- Using market intel and data, develop and implement strategic prospecting strategies in order to sell GlobalGiving’s range of products and services.
- Implement retention strategies for existing donors and corporate partners, utilising tools and resources to strengthen relationships, upsell new opportunities and service donors and partners effectively across the team.
- Ownership of monitoring, capturing and reporting-out on the data and metrics relevant to donor and partnership deals and retention to the CEO and wider GlobalGiving team.
- Serve as a liaison for other team leaders in ensuring corporate partner deals are managed efficiently and support GlobalGiving’s overall mission.
- Support the team in developing and delivering high-quality work for partners and review proposals and agreements as appropriate. Troubleshooting with corporate partners as needed.
- Work closely with the Deal design team and UPT design studio (once established) in the set-up of new deals and partnerships.
Donor development and execution
- Grow annual revenue and volume across all donor segments to support organisational sustainability and growth goals.
- Provide leadership and coordination for all donor development activities including major gifts, campaigns, funds, and corporate giving.
- Build a robust portfolio of partners and donors, including developing and maintaining trusted, long-term relationships with donors and prospects to become THE place donors come to give.
- Build relationships within the business community. Support the business partnerships team in building key relationships and delivering impactful corporate programs.
- Support the cultivation of a portfolio of high net worth donors and ensure GlobalGiving builds key, lasting, relationships.
- Represent and articulate GlobalGiving’s mission, products and services to potential donors, stakeholders and supporters.
- Promote and lead greater collaboration across the organisation’s teams, ensuring shared accountability for engaging and maintaining donors.
- Interact with external networks and organisations with the aim to increase our presence and engagement in targeted spaces to strengthen our brand, knowledge and the reach of our messages.
- Serve as the first point of contact for major donors and those interested in legacy giving and provide exceptional customer service to those looking to partner with GlobalGiving.
- Maintain an external focus on relevant research and giving trends and use this information to orient GlobalGiving’s key learnings and messaging for an external audience and identify prospects that lead to increased donations.
- Develop and ensure the team has a deep understanding of the philanthropic market and GlobalGiving’s competitive landscape; hold responsibility for feeding these insights back into the organisation.
- Use data and analytics for decision making and measuring effectiveness.
- Track progress, using data, towards revenue and volume goals and coordinate with relevant teams on resource allocation and demand planning; communicate progress to CEO, staff and board.
- Maintain accountability for the Growth team and ensure compliance with all regulations and laws, as well as contract requirements.
- Establish performance measures, monitor results, and evaluate the efficacy of each strategy.
- Utilise Salesforce and other internal tools to maintain a real-time snapshot of relationships and forecast future revenue opportunities.
The ideal candidate is:
- A strong and experienced leader with demonstrable skills in articulating a strategic vision, collaboration and understanding of what it takes to build and manage successful teams;
- Self-motivated, resourceful, creative and a strategic thinker, comfortable working independently with high personal accountability.
- Skilled in creating powerful, compelling written and oral communications; able to convey complex ideas through brief, simple materials.
- A natural relationship-builder, with demonstrated experience in fundraising, sales, nd/or business development and a track record of securing five to six figure gifts, whilst growing and deepening a large, and sophisticated donor base.
- Entrepreneurial, with the ability to spot new product and customer solution opportunities and translate them into strategic opportunities.
- Socially and emotionally intelligent, with a commitment to diversity, equity and inclusion.
- Knowledgeable of corporate social responsibility and philanthropic landscapes.
- Experienced and credible when presenting materials to external audiences.
- Able to take organisational ambiguity and turn it into an action plan with desired outcomes, benchmarks, deadlines.
- Effective at working with others to reach common goals and objectives.
- Has the personal resilience and strategic know-how necessary to develop new income streams.
- Successful in making things happen while maintaining flexibility and a sense of humour.
- Has a sound grasp of UK charity law, gift aid and fundraising techniques.
- Commitment to the GlobalGiving mission.
Reporting to: Chief Executive Officer, GlobalGiving UK
Salary Range: £65,000 - £75,000 per annum
Location: Home-based with travel to partner meetings and networking events. Currently expect 1-2 team meetings per month to be held in central London. The post-holder may, now and again, be expected to travel for limited periods in the UK or abroad.
Interested candidates should apply for the role by 12 noon Thursday, 1st December through Workable. Submit your up to date CV along with a cover letter outlining how you meet the job criteria. This role is advertised as a full time position however we are open to discuss flexible working options depending upon the requirements.
Applicants must have the full legal right to work in the UK without restriction prior to application.
We are an equal opportunity employer and value diversity in our organisation. We do not discriminate on the basis of. age, gender, race, disability, pregnancy, marital status, sexual orientation, gender reassignment and religious background