OakNorth is hiring a

Director of Platform Engineering

London, United Kingdom
OakNorth is a profitable business that has supported the growth of thousands of entrepreneurs with a new standard of business lending.

We're looking for people to join our engineering team in building upon this success, as we grow to play a key part in redefining the future of business banking with next generation financial tools and products.

As the Director of Platform Engineering for OakNorth, you will play a pivotal role in shaping the technological foundation that powers our financial products and services. You will lead a team of 8 passionate engineers across our UK & India offices. You’ll collaborate closely with cross-functional teams to deliver platform solutions that meet the highest standards of performance, security, and compliance. 
The term “You build it, you run it” will resonate strongly with you and you enjoy enabling engineering teams to self-serve. We use AWS and Terraform among other tools; we have a strong focus on end-to-end automation as the primary tool for ensuring our code and infrastructure are robust. 
Like everywhere we have some legacy components, and we are in the process of rewriting these to follow cloud best practice. 

The role 👋

  • Leadership: Provide strategic leadership and mentorship to the platform engineering team, fostering a culture of innovation, collaboration, and accountability. Inspire and empower team members to achieve excellence in platform development. 
  • Platform Strategy: Define and execute the platform engineering strategy in alignment with the company's business objectives and regulatory requirements. Develop a roadmap for platform evolution, identifying key initiatives and priorities to enhance scalability, reliability, and security. 
  • Architecture and Design: Lead the architectural design of our platform infrastructure, ensuring it meets the unique challenges and requirements of the banking industry. Implement best practices for data security, compliance, and risk management. 
  • Technology Stack: Stay abreast of emerging technologies and trends in fintech and financial services. Evaluate and select appropriate technologies and tools to optimise platform performance, scalability, and cost-effectiveness. 
  • Collaboration: Collaborate closely with product management, engineering, security, risk and compliance teams to define platform requirements, prioritise features, and ensure timely delivery of high-quality solutions. Foster strong cross-functional partnerships to drive alignment and synergy across teams. 
  • Regulatory Compliance: Ensure that platform solutions adhere to relevant regulatory requirements, including data protection regulations, financial industry standards, and cybersecurity best practices. Work closely with compliance and legal teams to mitigate regulatory risks and ensure compliance with industry regulations. 
  • Operational Resilience: Lead efforts to maintain system reliability, mitigate risks and enhance disaster recovery capabilities. Coordinate testing and drive improvements across the business. 
  • Quality Assurance: Establish and enforce data-driven quality standards and best practices for software development, including code reviews, automated testing, and performance monitoring. Implement robust observability systems to enable proactive detection and mitigation of issues. 
  • Continuous Improvement: Drive continuous improvement initiatives to optimise development processes, tools, and methodologies. Foster a culture of learning and knowledge sharing amongst the engineering team. 

Technology 🧱

  • We're pragmatic about our technology choices. These are some of the things we use at the moment:
  • 🎨 TypeScript, React, styled-components
  • 🗃 Python
  • 🗄️ PostgreSQL, BigQuery, MySQL
  • 🔧 Jest, React Testing Library, Cypress, pytest
  • ☁️ AWS, GCP
  • 🚀 Kubernetes, Docker, Terraform, GitHub, CircleCI

How we expect you to work 👷‍♀️

  • We expect you to work in these ways, as well as encouraging and enabling these practices from others:
  • Collaborate 💬 - We work in cross-functional, mission driven, autonomous squads that gel over time. We pair program to work better through shared experience and knowledge.
  • Focus on outcomes over outputs ✅ - Solving a problem for users that translates to business results is our goal. Measurements focused on that goal help us to understand if we are succeeding.
  • Practice continuous improvement 💡 - We optimise for feedback now, rather than presume what might be needed in the future and introduce complexity before it will be used. This means we learn faster. We share learnings in blame-free formats, so that we do not repeat things that have failed, but still have confidence to innovate.
  • Seek to understand our users 👂 - We constantly seek understanding from data and conversations to better serve our users' needs, taking an active part in research to hear from them directly and regularly.
  • Embrace and enable continuous deployment 🤖 - Seamless delivery of changes into an environment - without manual intervention - is essential for us to ensure that we are highly productive; consider resiliency; and practice security by design.
  • Test outside-in, test first 🚦 - TDD keeps us confident in moving fast, and deploying regularly. We want to solve user problems, and so we test with that mindset - writing scenarios first, then considering our solution; coupling tests to behaviour, rather than implementation.
  • You build it, you run it ⚙️ - We embrace DevOps culture and end-to-end ownership of products and features. Every engineer, regardless of their role, has the opportunity to lead delivery of features from start to finish.
  • Be cloud native ☁️ - We leverage automation and hosted services to deliver resilient, secure services quickly and consistently. Where SaaS tools help us achieve more productivity and better quality results for a cheap price, we use these to automate low value tasks.

How we expect you to behave ❤️

  • We embrace difference and know that when we can be ourselves at work, we are happier, more motivated and creative. We want to be able to bring our whole selves to work, have our own perspectives and know that we belong. As such, through your behaviours at work, we expect you to reflect and actively sustain a healthy engineering environment that looks like this:
  • A wide range of voices heard to the benefit of all
  • Teams that are clearly happy, engaged, and laugh together
  • Perceivable safety to have an opinion or ask a question
  • No egos - people listen to and learn from others at all levels, with strong opinions held loosely

What makes working here better 😍

  • Flexible, Hybrid Working 🏠 - A flexible, Hybrid team with a dedicated London office available 5 days a week to use as we want to.
  • Work-life balance 🌴 - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances.
  • Competitive salary & equity 🏦 - We want people to have a serious stake in the business.
  • Good kit 💻 - Your choice of the best laptop, running macOS or Ubuntu.
  • Team socials 🎉 - The opportunity to get to know each other outside of work.
  • Company socials 🥡 - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day.
  • Commuter support 🚲 - We offer the cycle to work scheme.

About Us
We’re OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.  
Banking should be barrier-free. It’s a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. 
And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.  
But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed. 
Our story 
OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said ‘no’. Unfortunately, all major banks in the UK were using the same computer – and it was broken.  
Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan?  
The industry was backward-looking and too focused on historic financials, rather than future potential. 
So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses? 
No more what ifs, OakNorth Bank exists.  

For more information regarding our Privacy Policy and practices, please visit: https://oaknorth.co.uk/legal/privacy-notice/employees-and-visitors/

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