JW Player is hiring a

Director of Presales

New York, United States

JW Player is seeking Director of Presales for our New York headquarters. This role will be responsible for managing a team of Presales Engineers and ensuring the Sales team is supported by collecting and responding to technical needs of our prospects through demonstrations, discussions and exchanges of customer-focused  information. This position reports to the President and CRO.

In this role, you will: 

  • Manage a team of 2-4 Presales Engineers, ensuring our Sales Team is supported with client-focused technical guidance and information during discovery and sales processes
  • Maintain, improve and communicate a knowledge fluency of JW Player and Platform products
  • Understand and communicate the competitive landscape in video technology and position JW Player product value in that ecosystem
  • Ensure the quality of client-facing information gathering and demos of our products
  • Deliver technical pre-sales presentations focused on the needs of prospective publishers and other clients
  • Create and manage demos of JW Player products that exceed the needs of prospects
  • Support the RFI/RFP process by providing thorough responses to technical requirements
  • Work for technical closure on sales opportunities, aligning with needs and areas of concern that are unclear
  • Work closely with senior management to internalize feedback to align with sales processes
  • Constantly improve, increase value and be an essential part of the JW Player Sales Team


  • 5+ years experience in a Senior Sales Engineer role or a individual contributor role in a technical sales or support capacity in SaaS organizations, preferably video or ads tech
  • 5+ years experience managing a team of technical sales engineers
  • Technical “chops” to build demos and “walk the walk” with clients
  • Experience consistently leading the sales process to close through insightful and measured presentation
  • Experience interfacing with Product, Product Marketing & Marketing to maximize message, sales and client acquisition
  • Successfully handle the ever-changing landscape of sales and product
  • Solutions focused attitude and delight in interacting with clients
  • Demonstrated ability to multi-task and pay attention to details

Bonus Points

  • Experience or awareness of Value Selling Methods 


Company Description


JW Player is based in New York City. Our ownership culture allows you to manage your own timelines and projects, all while being a part of the fastest growing tech industry - online video.  Our flagship product - the JW Player - is embedded on over two million customers and streams billions of videos each month. Our family of products also include JW Platform and JW Ads, all key components of the video stack for publishers.