One in two people experience debilitating back, neck, shoulder, or joint pain — but traditional treatments have failed to meet their needs. Physical therapy can be expensive and hard to access; appointments often involve long commutes and missed work. Making matters worse, unresolved pain can trigger the overuse of opioids and surgeries.
Join us in reimagining healthcare from the ground up. We’re making high-quality care accessible by pairing wearable sensors and computer vision with a world-class clinical team. Hinge Health puts a digital clinic in every member's pocket. Now millions of people can access personalized digital care from a physical therapist, guidance on behavior change from a health coach, and expert consultations with an orthopedic surgeon. With a single app and wearable technology like our Enso device, we’re helping to reduce pain, surgeries, and opioid use.
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply - we would love to hear from you!
Work From Anywhere
Hinge Health employees have the flexibility to work remotely in hubs across the US, Canada, and Latin America or work from our offices in San Francisco, Portland, and Montreal.
About the Role
The Design & UX Group is highly multidisciplinary made up of designers from all backgrounds (product, industrial, visual, motion, etc), researchers, content strategists, program managers, and more.
The Director of Product Design for Engagement is a senior leadership role within the growing Hinge Health Design & UX org. This role will lead the teams responsible for our exercise therapy portfolio, inclusive of our motion tracking technology. This includes new product offerings which expand our ability to serve members by improving their balance, and strength. This highly strategic and innovative design role is the key to scaling the Hinge Health product offerings, while fundamentally changing the standard of care. You will have a direct impact in improving the lives of people struggling with muscular skeletal health conditions.
This role is responsible for working with teams to improve current offerings while looking for new opportunities to personalize our exercise therapy portfolio. The Director of Product Design,
Engagement should be passionate about coaching designers and growing individual contributors. Additionally, this leader will build out a growing team.
#LI-ME1
WHAT YOU’LL ACCOMPLISH
- Grow and lead a talented team of designers, responsible for end to end product experiences and features across desktop, mobile and more.
- Manage the user experience design of multiple mid-to-large-sized programs through leading a design team.
- Set vision for the organization and influence product strategic roadmap. Lead the discovery, strategize concept design and launch phases of a project.
- Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
- Provide coaching and feedback, with an emphasis on growing lead ICs and leadership capability.
- Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.
WHAT WE’RE LOOKING FOR
- 8-12 years of UX/product/service design experience
- 7-10 years of experience managing product designers
- Experience in hiring and leading design teams that deliver end-to-end experiences with large scope and complexity
- Experience managing designers with demonstrated impact.
- Experience in driving viable UX frameworks and product architectures in highly ambiguous environments.
- Demonstrated ability to deliver mid-to-large-scale strategic design initiatives with a bias toward scalable systems and patterns.
- Excellent communication, presentation, and interpersonal skills.
- Track record of successfully building, growing and retaining senior design talent, promoting strong creative team culture.
- Demonstrates an awareness and sensitivity to the needs and concerns of individuals and stakeholders from diverse cultures, backgrounds and orientations.
- Portfolio that showcases your strong skills in user experience, service, interaction and product design
- Bachelor's or Master’s degree in Interaction Design, Product Design, Industrial Design, Human-computer Interaction (HCI), or equivalent
BONUS POINTS
- A 0 to 1 mindset — you’re comfortable navigating ambiguity, partnering closely with product and engineering teammates to make decisions quickly, learn from them, and iterate. You aren’t afraid to put something out there to get rapid feedback.
- Design innovator — you are excited to redefine a space by bringing novel, delightful ideas to the table. You are able to pull from unexpected sources of inspiration.
- Master of many mediums — you design seamlessly across mobile, desktop, wearables and other interfaces
WHAT YOU’LL LOVE ABOUT US
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Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
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Planning for the future: Start saving for the future with our traditional or roth 401k retirement plan options which include a 2% company match.
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Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
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Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
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Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
The range of base salary for the position is between $157,900 - $259,400, plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
About Hinge Health:
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity and inclusion:
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
Disclaimer:
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.
*Please do not send resumes via email*
If you're interested - we'd love to hear from you.
