Stitch Fix is hiring a

Director, People & Culture Enablement

San Francisco, United States

ABOUT THE ROLE

The People & Culture Enablement team supports the strategies and success of our People & Culture (P&C) organization in inspiring our 8,000+ Stitch Fix employees to be their best selves and do their best work. Stitch Fix is seeking a strategic, business-minded leader to join our team as a Director of P&C Enablement. The areas of focus for the P&C Enablement team include:

  • Taking the lead on problem definition and strategy development for new P&C priorities that do not easily fit with any one P&C team, particularly projects that require external benchmarking, research, and data analysis
  • Incubation and launch of new P&C programs in partnership with key P&C leaders and setting them up for longer-term operational success with the appropriate P&C teams
  • Creating new processes, tools, and ways of working that enable efficiency and alignment in our cross-P&C ways of working, especially on complex and cross-functional projects
  • Driving the overall effectiveness of P&C through business processes such as strategic and budget planning, internal communications strategy, and new initiative launches

This role will ideally be based in our San Francisco HQ and report directly to the VP, People Operations & Total Rewards. This leader will also work closely with our leaders across multiple P&C teams including Business Partners, Recruiting, Learning & Development, People Analytics & Science, Office Operations, as well as our Chief People & Culture Officer.

YOU’RE EXCITED ABOUT THIS ROLE BECAUSE YOU WILL:

  • Bring thought leadership, tailored insights, and strategic perspective to help shape the strategy and priorities of the P&C function
  • Set the overall vision and strategy for the P&C Enablement team, developing and executing against the roadmap
  • Partner closely across the People & Culture team and broader company to assess existing People programs, processes, and practices, identify gaps and opportunities for significant impact and improvement
  • Help design, incubate and launch targeted new people programs and initiatives to enhance our employees’ experience, growth, and impact
  • Partner with our People Science & Analytics team to drive the strategy for how P&C can effectively use people analytics across our People programs
  • Create tools, processes, and ways of working that empower other P&C leaders and team members to make their programs and initiatives more successful and connected
  • Assess our current technology platforms and tools and new potential vendors against our organizational needs and a medium-term view of the strategic/financial tradeoffs
  • Perform ‘competitive intelligence’ in researching and staying current with best practices, innovations and trends in people practices among peer companies and in our industry

WE’RE EXCITED ABOUT YOU BECAUSE:

  • You are able to fly at 30,000 feet in understanding our broad and long-term People & Culture strategies, shaping our 2-3 year priorities, and dive down to ‘sea level’ to translate them into near-term projects and priorities that help us make rapid and significant progress
  • You are a focused, organized, and results-driven individual with the discipline and gravitas to drive a diverse set of cross-functional partners towards a set of defined goals
  • Your tremendous emotional intelligence, empathy and great judgment make you a trusted partner to cross-functional colleagues across the business and P&C team
  • Your deep sense of personal responsibility, combined with your strong attention to detail and organization, means you never drop any of the many things you are juggling
  • You are naturally curious about people and love learning from different backgrounds, working styles, and perspectives and adapting your own approach to be successful
  • You always question the status quo and others’ “playbooks,” as you look for opportunities to innovate and break convention where you think we can do better
  • You meet obstacles with a positive tone, an eye for solutions and an energy for springing into action. You roll up your sleeves and do whatever needs to be done
  • You thrive in situations with a lot of ambiguity and change, balancing the need to be nimble and responsive in the short-term with driving longer-term progress
  • You are an exceptional communicator in both written and verbal interactions; clear, concise, and able to effectively distill the ‘so what’ for different audiences
  • Above all else, you are bright, kind and motivated by challenge

THE PERSPECTIVE AND EXPERIENCE YOU BRING INCLUDES:

  • 7+ years of relevant professional experience, with a mix of consulting experience in management strategy or human capital, commensurate ‘in-house’ experience at a large, complex organization, and/or people analytics
  • Experience designing, building, driving, and operationalizing high-impact and scalable People programs and initiatives for diverse and complex organizations
  • Exceptional project management experience, making you adept at breaking down large-scale, complex problems into clear, ambitious, and manageable milestones
  • Professional experience with business analytics (i.e. using Microsoft Excel with large datasets) and communicating insights through memo and Powerpoint
  • Success in coaching organizational leaders at the Director level
  • (Bonus) Significant experience using People Analytics at a large, complex company to inform People programs
  • (Bonus) Previous experience in technology or retail/e-commerce sectors

WHY YOU'LL LOVE WORKING AT STITCH FIX:

  • We are a group of bright and kind people who are motivated by challenge. You can be your authentic self here, and are empowered to encourage others to do the same!
  • We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
  • We are a technologically and data-driven business
  • We are committed to our clients and connected through our vision of “Transforming the way people find what they love”
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed and have meaningful impact
  • We take what we do seriously. We don’t take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages and comprehensive health benefits
  • You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day

ABOUT STITCH FIX

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

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