Ocado Group is hiring a

Document Controller

Hatfield, United Kingdom

Within Ocado Group sits Platform Implementation, whose mission is ‘to orchestrate the implementation of Ocado’s platforms globally’. This department focuses on the full programme management life cycle of the implementation of our highly automated, multi-million pound Customer Fulfilment Centres (CFCs) - from pre-deal, through to the design, construction, installation, testing and ‘go-live’ phases (with all the process and portfolio management in between). This department is instrumental in ensuring we deliver these CFCs on time, to budget, and to the specific requirements of each client.

The Construction and Installation (C&I) department is responsible for delivering the physical elements of all Ocado Group projects globally. We are now looking for a Document Controller to join the growing Install Excellence team within C&I, to take responsibility for controlling and maintaining key business processes surrounding the delivery of C&I projects, ensuring all technical, H&S and project specific documents are quality checked, logged and correctly updated within the EDMS system. Influencing Leads, Heads of and area owners to new ways of working also is also integral, alongside providing administrative support to the wider C&I department, assisting in proofreading and reviewing of deliverables to ensure the department is maintaining high standards.

Please note, this position is based at our head office in Hatfield.


What will you be doing?

  • Mapping full suite of C&I required documents - both as the customer and as a supplier
  • Communicating with relevant departments and personnel within the business on data handling for business area, and responding to queries regarding issues of information
  • Ensuring that the right information is available to stakeholders at the right time 
  • Issuing and distributing controlled documents
  • Maintaining up to date records using document management and other management/collaboration tools as necessary to meet project requirements
  • Preparing reports as required to assist management and company engineers
  • Protecting assets by establishing, monitoring, and enforcing internal controls
  • Working proactively within document control to improve our processes, ways of working and approach to document control in a way that balances the prevailing business need and value with the future vision of a “gold standard”

About you...

  • Demonstrable experience working as a Document Controller/ in Records Management
  • Work experience in a technical/engineering environment as a document controller and/or administrator
  • Ability to work at fast pace and be of a proactive nature
  • Analytical and critical thinking, observational, active listening
  • Excellent communication in spoken and written English
  • High attention to detail, organisation and time management skills
  • IT literate - proficient in MS Office and/or Google Suite and a range of software used for information systems or quality management


Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.  

For more reasons to apply, please visit: Working at Ocado Group, Diversity & Inclusion at Ocado Group, Core Pillars


About Ocado Group...

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re a FTSE 100 business developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry means also transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the brightest talents to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

We are only a 20 minute commute from London King’s Cross and provide a free shuttle bus from Hatfield Station to the office!



Ocado employee experience is very important to us. As well as keeping a smile on your face with weekly massages, a games room, coffee shop, weekly food samples and an amazing food hall to satisfy your daily breakfast and lunch taste buds.. all Ocado employees are offered a benefits package of - 25 days holiday + the option to buy an additional 3 via salary sacrifice, 15% discount on your weekly Ocado shop, pension, share options, discounts on gym memberships and much much more….


Our values: we’re in it together, we are proud of what we do, we can be even better…