E-commerce Account Manager (Paco, Manila) - #34305

This is a great opportunity for someone who seeks an opportunity to join a growing company that is financially stable and aiming to be the biggest supplier their products.

Company Profile:

Our client is a humble and motivated company specializing in K-beauty products. They believe passionately in great bargains and excellent service, which is why they commit to giving the best of both.

It is a sustainable, eco-friendly K-beauty products B2B focused supplier. They always keep an eye on the latest trends in superior quality Korean skincare and put their customers’ wishes first. That is why they have satisfied customers all over the world and are thrilled to be a part of the K-beauty industry.

Overall purpose and responsibilities of the role:

The role of an E-commerce Manager involves overseeing and managing the online sales of various platforms. This includes devising strategies to increase revenue and enhance the customer experience, using tools and software to manage e-commerce platforms, and analyzing data to track progress.

Requirements

The E-commerce Account Manager plays a crucial role in our leadership team, tasked with creating and executing strategies to increase online sales and generate revenue. The Job Description is wide, which includes overseeing website/e-commerce shop development, directing marketing initiatives, analyzing customer trends and behaviors, and cultivating partnerships with important vendors and partners. Since the lead possesses a solid background in e-commerce and digital marketing, this will help a great deal in business growth.

• Create and implement an effective e-commerce plan to drive higher profits for the company
• Lead and supervise a team of skilled e-commerce experts
• Oversee the creation and upkeep of our e-commerce websites
• Collaborate closely with various departments like operations, customer service, sales, and inventory, to enhance the overall online shopping experience
• Ensure that all industry regulations and standards are met
• Regularly analyze key e-commerce metrics and present reports to top-level executives
• Stay updated on the latest e-commerce technology and consumer trends, and integrate them into our strategies
• Manage our presence on social media

The specific duties and responsibilities of an E-commerce Manager may vary depending on the size and scope of the company, but generally include:

• Developing and executing e-commerce strategies in line with company and store objectives.
• Managing and optimizing nine sales channels, such as the Website, Shopee, TikTok, and Lazada platforms.
• Creating campaigns and promotions while also participating in those offered by e-commerce
• Analyzing e-commerce data and rmetrics to identify opportunities for growth and improvement
• Collaborating with cross-functional teams (such as marketing, sales, and product development to maintain consistent messaging and branding across channels.
• Keeping up-to-date with developments and trends in e-commerce, and making recommendations for enhancement.
• Creating a calendar for each platform used by the company and other shops, so that the sales and marketing team can develop appropriate materials
• Managing a team of employees under their supervision,
• Working closely with the inventory manager to forecast items needed for sale and plan promotions accordingly.
• Reporting directly to the operations and trade manager.

Must-have Skills / Qualifications:

• E-commerce Expertise: Preference for candidates with hands-on experience managing shops on major e-commerce platforms in the Philippines, such as Shopee and Lazada.
• Industry Knowledge: Familiarity with platform-specific operations, tools, and best practices to optimize store performance and drive sales growth.
• Valuable Connections: Proven ability to leverage industry relationships and knowledge to streamline operations and enhance the company’s presence on various platforms.
• Adaptability: Capability to manage multiple shops across different platforms efficiently, ensuring consistent performance and alignment with business goals.
• Strategic Insight: Experience in developing and implementing strategies tailored to e-commerce environments to maximize growth opportunities.
• Candidates with extensive experience in Shopee, Lazada, TikTok will be given strong consideration.

Job Type: Permanent

Emp Type: Full-Time / Direct Employment

Schedule: Monday to Saturday: 8:30 am – 5:30 pm Manila Time (Flexible Schedule)

Location: Paco, Manila

Industry: Retail / Beauty