ECOMMERCE PRODUCT MANAGER – BOOKING JOURNEYS
Reporting to: Head of Product
Location: Borehamwood, Hertfordshire
Buyagift.com and Red Letter Days are the UK Brands for Smartbox Group. We are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, staff and retail partners. We aim to do this by providing industry leading products.
We have been part of the Smartbox Group since 2009 – the world’s largest provider of experiences. Across Europe a Smartbox Group experience is purchased every five seconds! The iconic Red Letter Days brand was added to our portfolio in November 2017 – adding additional complexity and challenges to our customer strategy.
About the role
You will be responsible for the Roadmap for a specific phase of the customer journey - including the end to end Product Lifecycle from inception to delivery and ongoing measurement and optimisation. The role sits within the Product team, a new team created to help drive the business forward strategically. This role will be focused on 3rd party integrations across our varied range of sectors to help build out the gift beneficiary booking experience.
Desired Skills and Experience
This role will best suit an individual who is well organised, pragmatic, and a lateral thinker, with an inquisitive mind who is motivated to work both individually and as part of a team.
The nature of the role means it varies from supporting live issues on current technologies, to developing roadmaps and building out new Product lines.
To achieve fast and profitable growth by delighting our customers, providing significant volumes of incremental business to our suppliers and providing a fun & progressive working environment for our team.
To reach a stage where there is never a reason for a customer to buy an experience from anyone else. To achieve this, we aim to have the best experience selection, at market leading prices, sold through an industry leading e-commerce platform that is marketed through cutting edge e-marketing techniques.
What to know what it is like to work at Buyagift and Red Letter Days, why not check out our company reviews on Glassdoor: https://www.glassdoor.co.uk/Reviews/Buyagift-Reviews-E1140132.htm
Disclaimer: In applying to this position, you consent to Smartbox Group (Buyagift Plc & Red Letter Days) to keep your CV and application details on records and to process your CV internally with relevant departments involved with the recruitment of the advertised position.
Due to the high volume of applications it will not be possible to respond to unsuccessful candidates. Sorry for any inconvenience this may cause