As part of our eCommerce support team, you will provide technical support for our Point of Sale software & eCommerce products. Your role will focus on delivering outstanding customer service when our customers need it the most. You will help them successfully run their businesses by resolving their technical issues, and providing them with helpful resources.
We are the voice of our users within the company, and we work closely with other departments to improve the experience of existing and future customers.
What you’ll be responsible for
About our team
Join the team and experience the joy of helping customers that are not tech-savvy grow their online business beyond their wildest dreams, with a team that feel invested in their work and their organization and do their best work every day.
What you’ll be bringing to the team
Even better if you have, but not necessary
Who you are
What’s in it for you
Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD).
We're passionate about enabling people to do their best work. Come work with us and find out what you can do!