Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle – across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.
Join the company helping businesses grow revenue through live chat, and so much more.
At Intercom we believe in the power of producing high quality content to grow our business. Over the past eight years Intercom has built a reputation for publishing some of the most thoughtful and insightful content in the software industry with our blog posts, podcasts, and books. Those publications have also generated thousands of new leads for Intercom as we’ve rapidly grown our business. We’re now looking for an Editor to join our team in San Francisco and help us take our content marketing to the next level.
You will contribute to our flagship blog, Inside Intercom, which is recognized in the industry as a go-to source of invaluable information on sales, marketing, customer support, growth, engineering, product and design. You’ll also work on the Inside Intercom podcast, gated content such as books and guides, and a range of other projects that will help attract potential customers to Intercom.
Knowledge of current customer support best practices or experience creating content for this audience.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
*Proof of eligibility to work in the United States is required.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.