AWeber is hiring an

Email Deliverability Team Lead

Chalfont, United States

AWeber is a critical tool in the growth of over 100,000 small businesses, and has won local, state, and national awards for outstanding customer service, and being an AWesome place to work. We thrive on creating remarkable experiences for customers and fellow team members alike. The Web Experience team is core to developing our product and servicing our customers’ needs by building, maintaining, and owning the browser-based experience our customers see.

We are looking for a passionate leader of engineering teams to help grow, develop, and lead a cross-functional technology team that creates delight for customers and team members by building new services, maintaining existing technologies, and reducing the time to discover and recover from application issues that arise. The Software Manager will be responsible for managerial and leadership responsibilities, and should be focused on developing those capabilities.

Responsibilities:

  • Interview and evaluate, hire and onboard new team members
  • Team member development and mentoring around topics ranging from  troubleshooting and security, to customer service and communication, to conflict resolution, team commitment, and accountability
  • Team member performance evaluations, goal planning, and training coordination to insure team members have knowledge, tools, and feedback they need to reach their goals
  • Track team performance metrics such as response/resolution times for support and system recovery and team satisfaction, set improvement goals, and inspire, motivate, and mentor a team to achieve them.
  • Manage vendor relationships for third party products and external consultants

Skills and Experience:

  • 7+ years experience in full-time, hands-on, full-stack, production development or operations roles
  • Experience in open source web and API development frameworks
  • Current experience in general Linux system administration, troubleshooting, and management
  • Familiarity with email-related technologies such as MTAs, the SMTP protocol, DKIM, and SPF
  • Significant experience with Python development
  • Experience participating in open source development, and a thorough understanding of the open source development model
  • Understanding of agile methodologies such as Scrum or Kanban
  • Attention to detail
  • Excellent communications skills (both oral and written)  
  • Proven ability and desire to inspire and mentor team members
  • Demonstrated ability to take on a leadership role within and across teams
  • Proven ability to effectively manage projects cross-functionally and meet deadlines in a fast paced environment.
  • Critical thinker with the ability to demystify complex technical requirements

Benefits:

  • 100% Company Paid premiums for medical, dental, vision, insurance. (including domestic partner benefits).
  • Company Paid Short Term Disability Insurance.
  • Company Paid Life Insurance.
  • Tuition reimbursement.
  • Fully Reimbursed Gym Memberships.
  • Paid time off.
  • Paid holidays.
  • Shuttle to/from local SEPTA station.
  • 401K retirement benefits with company match.
  • Profit Sharing.
  • Free lunches every day.
  • Break rooms stocked with soda, juices, coffee and teas.
  • MacBook Pro laptops and 27" monitors.
  • Multiple high definition theater rooms fully equipped with Xbox, Wii & Blu-Ray players.
  • A game room with competition billiard, foosball, and ping-pong tables.

**Relocation Assistance Available**

**Visa Sponsorship Available**