Airbnb is hiring an

Engineer Manager, Messaging

San Francisco, United States

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

Engineering Manager, Messaging Platform

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. With more than half a billion guest arrivals to date, and accessible in 62 languages across 220 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

Our Team

The Messaging team is responsible for designing and building the core product and the foundational infrastructure which powers Airbnb’s real-time messaging and chat, handling over 8M messages daily. Messaging is the soul and backbone of Airbnb’s entire product. Messaging facilitates the social aspects of the booking transaction. It enables guests and hosts to organize their check-in. It allows users to immediately speak with customer support. It allows a group of travelers to share their experiences and create life-long memories. Messaging forges personal connections and is the foundation of what it means to be Airbnb.

We are a cross functional, distributed team across the country. Our team has full-stack responsibilities which span backend, iOS, Android, web, data science, product, design, and more. We’re looking for an experienced engineering manager that can own a critical platform while collaborating with partner teams to evolve messaging to better suit our users' needs.

What do we need you to do?

Your responsibilities and contributions will take a variety of forms, including:

  • Ensuring high reliability and scalability of our platform.
  • Collaborating with partner teams and enabling them to deliver high impact work.
  • Creating a culture of engineering excellence while balancing the need to support multiple stakeholders and evolve our platform.
  • Mentoring and career development of engineers.

What you’ll need to succeed

  • 8+ years of full-time work experience in software engineering or related domain, including 3+ years of hands-on technical management experience
  • Bachelor’s or Master’s degree in computer science, or equivalent experience
  • Passion for delivering products end-to-end, from ideation through planning and scoping to implementation and experimental A/B testing
  • Strong coding abilities and an understanding of the architectural patterns of large, high-scale applications
  • Strong written and verbal communication skills
  • Attention to detail, bias for action, and the ability to tackle ambiguous problems
  • Experience in partnering with other leaders to set product strategy
  • Experience in partnering with recruiters to build incredible engineering teams
  • A proven track record of effectively coaching and developing engineers
  • Ability to work collaboratively in cross-functional teams with design, product, data science, policy, operations, and legal partners
  • Ability to create and sustain a healthy team culture and make cultural choices that positively impact all of engineering





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