Glossier is hiring an

Engineering Manager, Operation Systems

New York, United States


We’re hiring an Engineering Manager for our Operations Systems team, responsible for Glossier’s supply chain and fulfillment infrastructure. You’ll join a small and growing team of engineers and a product manager with the mission of building the tools that enable Glossier’s operations to scale. You’ll empower Glossier to deliver physical products ever-more quickly and efficiently.

As manager, you’ll ensure the smooth delivery of several work streams. In a given week, you may guide an architecture discussion about a new fulfillment service, ensure our warehouse systems can support an upcoming product launches, and help debug fulfillment edge-cases with a vendor.

As a leader, you’ll be a role model for inclusivity and mindful communication, and always looking to elevate our team’s culture.

6 Month Expectations:

  • Help your team ship major projects, like a new inventory tracking service to improve warehouse operations and improving the accuracy of delivery dates.
  • Set personal development goals for you and your reports. Our Engineering Ladder is publicly available, and is a useful tool to help support the growth of our team.
  • Work with the team and stakeholders to build a roadmap of impactful projects to improve our supply chain and fulfillment infrastructure

12+ Month Expectations:

  • Support a rapid expansion of international shipping options
  • Hire several engineers to more effectively optimize our product lifecycle and get products to our customers faster.
  • Evolved the mission and scope of the team as the organization grows; taking on new responsibilities, and devolving some to other teams.

 Our Ideal Candidate:

  • Inclusive, courageous, discerning, curious, and devoted the the customer
  • Previous experience managing software engineers
  • Experience building and maintaining service-oriented architectures and distributed systems
  • Several years experience writing and maintaining application code for web services, preferably in Ruby or Javascript

About Glossier 

Glossier is a beauty company that lives in NYC, is sold on the internet, and promotes a skincare first philosophy that celebrates beauty in real life.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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