ClearPoint is hiring an

Expression of Interest | Senior Salesforce Functional Consultant

Auckland, New Zealand
Register your interest for this upcoming opportunity with ClearPoint!
As a result of increased customer demand, ClearPoint is actively investing into our Salesforce Practice and growing the team and capability.  We are seeking additional Salesforce Functional Consultants to join our well established Salesforce practice. Whether you are looking for a new contract role or a permanent position – if you have a strong background and passion for Salesforce, we’d love to hear from you.

A bit about us

ClearPoint is a digital design and engineering company, unlocking the potential of technology together.

We bring together everything that’s essential for creating great digital experiences – product and design that puts people at the centre, fast and safe engineering that helps customers scale and integrated market-leading platforms in the cloud to help get more out of data.

Our diverse team of more than 200 strategists, innovators, engineers, architects, developers, and designers help solve complex business problems for many of NZ and Australia’s leading enterprises.

Our team solves complex business problems for many of New Zealand and Australia’s leading organisations such as Westpac, Woolworths, Countdown, The Warehouse Group, Xero and more.

The ClearPoint Salesforce practice works with leading enterprises and large corporations with a particular focus in the retail space.

The ClearPoint culture
We’re proud of the collaborative and inclusive culture we’ve fostered at ClearPoint by ensuring we all live and breathe our values:
·       Respect and Care for People
·       Act with Integrity
·       Earn and Nurture Trust
Our diverse team enables us to better understand and serve our clients, attract the best talent and innovate successfully. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life. Every day is a day of learning at ClearPoint and striving to be the best we can be.
Our head office in Auckland is a modern, functional space overlooking the Viaduct, and just a 5 minute walk from Britomart’s central transport hub. Everyone makes their space their own - whether it be a BYO device, comfy cushion or plant! We’ve also got offices in Wellington and Sydney, to cater to some of our clients in different regions.

The Role
We are looking for Salesforce Functional Consultants to join the team with a number of exciting projects underway including a green-fields, large & complex Service Cloud implementation amongst other projects.
These are the types of projects & customers that everyone wants to be part of and have on their CV.
Experience working within Retail will be highly advantageous.
This is a diverse role where you’ll have ample opportunity to apply your cross-domain, cross-functional and cross-industry expertise.
You will be involved right from pre-sales, through implementation and beyond. We are looking for both permanent team members and seasoned contract professionals. Both Senior & Intermediate.
You’ll also have experience in the following areas:
·           Salesforce Service Cloud, Experience Cloud.
·           Running workshops to elicit requirements
·           Running demo’s and presenting Salesforce to stakeholders
·           Mapping functional requirements to out of the box capabilities
·           Estimating effort to configure or customise Salesforce based on requirements
·           Solution design and creating a vision for how customers will manage their business process.
·           Working with customer product owners to ensure a solution that fits their expectations and budget requirements
.           Running end-user or train the trainer sessions.
·           Experience working in an Agile software methodology/delivery
·           Ability to consult, negotiate and influence with stakeholders and members of the team
·           Excellent written and verbal communication skills, with good stakeholder engagement skills
·           Certified Salesforce professional in either Service Cloud or Sales Cloud.
·           Experience working within enterprise or corporate level customers
·           At least 3 years working with Salesforce.
What’s on offer?
·           Work on complex, interesting, challenging and market-leading projects every single day!
            There’s plenty of variety in the role, giving you the opportunity to carve your own path within ClearPoint.
·           We offer competitive remuneration with a range of staff perks and benefits.
·           We offer health insurance and subsidised gym memberships as well as access to yoga, massages, team dinners and lunches, a dog- and kid-friendly office, games room and drinks fridge, barista coffee, wellness workshops, free fruit, and lots of opportunity to take part in team sports and other events if you fancy.
·           The opportunity to work from home/remotely.
·           At ClearPoint we support flexible or remote working arrangements that enable you to balance your work, life and passions. We have a number of ways to help us all stay connected, regardless of where you’re working from - Slack and Google Meet are key!

What you’ll be working with (tech, tools and more!)
·           You’ll get to work across a broad range of cutting-edge technology and a variety of
            Salesforce Clouds.
·           Get access to whatever tech takes your fancy. We have a BYOD policy at ClearPoint.
             For our permanent staff, we provide a yearly BYOD allowance and a phone allowance, so you can choose the tech that best suits your needs.
·           All our permanent staff get an annual training budget for courses and conferences.
            You’ll also get access to resources from a range of our partners such including Salesforce, AWS, Google Cloud, Microsoft, including training platforms, partner portals, online courses and real-life practice.
·           We also offer a range of lunch and learn sessions and tech community meet ups to foster networking and sharing of knowledge.
What’s next?
Sound like the opportunity you’ve been looking for? Please apply and one of our Recruitment & Resourcing team will be in touch for a confidential chat! If you’re based anywhere in NZ we’d love to hear from you.

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