Tails.com is hiring a

Factory Manager

Amstelveen, Netherlands

Tails.com is looking for an experienced Factory Manager to oversee our Netherlands operations located in Amstelveen. Working with our high performing operational teams, you will be instrumental in ensuring we serve our customers on time, all the time. 

Changing the world of pet food for good

We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got ambitious plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing. 

Together, we’ll change the world of pet food for good.

Smart factory. Smarter people.

In Factory Operations, we’re responsible for creating a different product for each and every dog, and delivering it to our customers - on time and in beautiful condition. It means we design the processes that make it possible to do what tails.com does – meeting challenges and finding new ways to do incredible things. 

The team is engaged, empowered, and high-performing. We’re driven by results and delivery – which means you get the space and trust to take a problem and solve it. We believe most hard skills are learnable – so we’re looking for attitude and approach above all else. Eager to learn, adapt, and work hard? You could be just the person we need to deliver a truly game-changing product to thousands of people, every day.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role

Based in our Amstelveen Factory, you will provide leadership to our Factory Operation teams and support to other functions to ensure that all tails customers receive their orders right the first time.  Production scheduling, facilities management and the effective distribution of finished goods to the customer through our courier partners are at the heart of this role. 

With a strong focus on people, you will execute Factory Operations long term production and distribution plans in our European markets as well as supporting strategic engineering and change projects, including supporting the development and production of new products. 

You will also share in the objectives of other operational teams such as Supply Chain and Quality teams, working collaboratively to meet tails growth objectives and maintain a smoothly running operation. 

The things you’ll do

  • Prepare for Launch!  Our NL operations is underway in Q3 and construction is currently underway
  • Build and provide leadership to a growing team, and establish business processes to get this brand new facility up and running and established for long term rapid growth. 
  • Ensure our sites standards are upheld, including Health and Safety
  • Represent and champion Factory activities within tails 
  • Use your experience to manage and improve Factory COGS

The skills you’ll bring

  • Deep manufacturing, production or logistics experience
  • Track record of building and growing teams 
  • A numerically sound and data driven approach
  • Have the ability to effectively communicate and give direction across large numbers of direct and indirect reports
  • Strong sense of ownership
  • Demonstrably proactive method in your previous roles

And it's a bonus if you have an Engineering, Manufacturing or Management Degree. 

** Please complete your application in English **

What’s in it for you?

Work in an office full of dogs, with a team full of ideas. Plus these are some of our awesome benefits:

Reward - We offer a competitive salary and generous share award package

Learn – You’ll be challenged and given the development opportunities that you’ll only find in a high-growth business. We’ll also support you with more structured training.

Work – flexible core hours means that you can start anytime between 7-10am and finish 4-7pm (9 hours in total)

Time-out – 25 days’ paid holiday which will increase to 26 on your 2nd year anniversary and 27 on your 3rd year anniversary, in addition to public holidays, plus an optional 5 days unpaid leave each year

Eat – Loads of healthy snacks every day

Social – Regular team and social events

Pension - Pension scheme 

Discounted products – 20% off our tails.com products (for your dog).