Field Application Scientist

Emulate is currently seeking a passionate and customer-centric Field Applications Scientist who will bring a scientific, technical lens to enable exceptional customer support. As a Field Applications Scientist, you will be responsible for implementing, training, onboarding, and delivering outstanding service to our customers. This is a key field-based role that brings Microphysiological Systems (MPS) to life for researchers and acts as a primary technical contact between the customer and the company, effectively delivering knowledge to customers within the assigned geographic region. Join a company where you are making a huge impact as an individual, but also part of an organization recognized by National Geographic as ‘The Future of Medicine’!    

Why Emulate?

As an Emulator, you will be part of a team who cares deeply about our mission to power a human-centric approach to biological innovation. Our culture is designed to help you succeed by promoting a collaborative approach to our work, providing opportunities for growth and development, and fostering a diverse and inclusive workplace that is conducive for all to thrive.

Emulate’s Core Values encompass being CURIOUS, RELENTLESS, ACCOUNTABLE, HUMAN, and ONE.  Here’s what that would mean for you as the Field Applications Scientist: 

You are CURIOUS and will: 

• Maintain knowledge of applicable research and literature
• Create Study design/plan for organ chip experiments

You are RELENTLESS and will: 

• Deliver in-depth scientific consulting for Emulate customers and prospects in the pharmaceutical, industrial, government, and academic sectors on all aspects of the Human Emulation System to enable successful adoption of the technology
• Provide input for training programs, protocol development, and customer support processes

You are ACCOUNTABLE and will: 

• Develop technical presentations based on individual customer need and may facilitate a pre-sales evaluation
• Provide customer-specific engaging scientific presentations and technical guidance to Emulate customers before, during, and after installation of our Human Emulation System
• Provide hands on lab training on the Human Emulation System, guidance on study design and data analysis, and experimental troubleshooting across a variety of organ-model and application platforms
• Lead onsite customer training and provide post-training support
• Deliver scientific presentations to current and future customers and conferences

You are HUMAN and will: 

• Enhance the customer experience by maintaining a customer-centric approach to your work
• Provide technical and process guidance and mentorship to members of the Scientific Liaison team, as needed

You are ONE and will: 

• Work hand in hand with the geographic region Business Development Executive to develop strategic approaches to win customer business and ensure best product fit for optimal customer success
• Partner with the Commercial Team to engage both existing and new customers, including identifying and qualifying customer needs and providing market and application feedback
• Be the voice of customer feedback to internal teams for new product and application development and process improvements

Desired Skills:

• MSc or PhD in cellular biology, pharmaceutical sciences, biomedical engineering, or similar field; post-graduate experience
• Experience working with Microphysiological systems and a strong background in Molecular/Cell Biology
• Significant demonstrable experience with mammalian cell culture required, preferably with experience in optimization or complex systems (organ-models, 3D culture, etc.)
• Customer-centric and customer facing experience in life science industry setting
• Excellent communication and presentation skills required – written, oral, and interpersonal
• Self-motivated, ability to work independently and as part of a multidisciplinary team
• Strong initiative and dedication to high quality work
• 50-60% travel may be required
• Ability to successfully interface with senior management (within and external to company)

Equal Opportunities:

Emulate is an Equal Employment Opportunity Employer that is committed to diversity, equity, and inclusion. We take unbiased action to offer employment and advancement opportunities to all applicants, without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or ability status. Our methods for hiring include ensuring that all available opportunities are fairly promoted — via online globally available channels — in a manner accessible to all potential applicants.

About Emulate, Inc.

Emulate is igniting a new era in human health with industry-leading Organ-on-a-Chip technology. The Human Emulation System provides a window into the inner workings of human biology and disease — offering researchers an innovative technology designed to predict human response with greater precision and detail than conventional cell culture or animal-based experimental testing. Pioneered at the Wyss Institute for Biologically Inspired Engineering at Harvard University and backed by Northpond Ventures, Founders Fund, and Perceptive Advisors, Organ-on-a-Chip technology is already assisting researchers across academia, pharma, and government industries through its predictive power and ability to recreate true-to-life human biology. To learn more, visit emulatebio.com or follow us on LinkedIn and Twitter.