Two Six Technologies is seeking a Field Operations Engineer to join our IKE team.
Responsibilities:
- Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems
- Requires an understanding of the Cyber Mission Force (CMF) organizational construct, tools/capabilities utilized in cyberspace operations and experience in system/network administration, incident response and forensic analysis
- Participate in the establishment, measurement, and achievement of customer satisfaction metrics
- Perform project management function from client engagements to include identification, scheduling, tracking, and reporting
- Provide client feature request to project engineering teams and project support personnel
- Develop and write documentation as required
- Brief and demonstrate company projects to a variety of customers (government and non-government agencies)
- Train and familiarize operators on equipment and systems developed by Two Six
- Support an environment conducive to successful team interaction and customer satisfaction
- Strong results-oriented work ethic and customer service orientation
Requirements:
- The ability for travel greater than 25%
- Current Secret Clearance with ability to obtain a TS/SCI clearance
- 5+ years’ experience working in Cyber Mission Force community
Nice to Have:
- Programming and query language experience is a strong plus; Python, SQL
- Experience with DevOps and/or Agile is a huge plus; Atlassian collaboration tools
- Possess strong project management skills, with attention to detail
- Government or military cyber experience
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