Drover is hiring a

Fleet Operations & Customer Success Executive (Intern)

Paris, France

Drover is a London-based venture capital-backed marketplace startup offering monthly, all-in car subscriptions to customers who want to experience car ownership as it should be: digital, flexible and at a fair, transparent price. For some more detail, check out our press coverage in TechCrunch, Forbes or CityAM.

We recently launched our service in France in partnership with BMW Financial Services, and we’re looking for an intern to join our amazing French team!


The Role

This is a fantastic opportunity to learn within a fast paced, high growth startup that is in its infancy in a new European market. You will get exposure to operations, finance, customer experience and supplier relations. This internship will provide you with an environment of constant learning, giving you crucial skills of adaptability, resilience and problem solving.

You will play an essential role in helping us grow our French business, with direct exposure to clients and service partners. You’ll be working extremely closely with both the Operations and Sales teams.


Responsibilities

  • Build great relationships with our customers and help them to choose the perfect car for their needs whilst making sure we hit our monthly targets
  • Make sure we make the right choice about which clients we rent vehicles to, through structured data crunching
  • Analyse our data to make sure we maintain the right amount of vehicles on our website, as well as the right profile of car
  • Organise and track vehicle deliveries and service levels to make sure we build an efficient and scalable business
  • Help us make sure that clients and service partners have an irreprochable experience with Drover

Our team

You’ll be joining the team that set up Drover in France just over 6 months ago. It’s a really exciting time to join the team as we’re growing fast and there are lots of new challenges every day. You’ll be immersed in the task of growing Drover in France and will have the opportunity to get involved in multiple projects outside of your direct responsibilities. If this sounds like a team you want to be a part of, please do apply.

Requirements

  • Enthusiasm, proactivity and can-do attitude. We don’t mind if you don’t have lots of experience, as long as you want to learn!
  • As comfortable with speaking to customers as figuring out the logistics of a vehicle delivery
  • Studying for a Bachelors or Masters at a Grande Ecole / University
  • Native French, excellent spoken and written English
  • Familiarity with the world of cars - nice to have but not essential

Benefits

  • Join a team with top talent from some very well known companies (Google, Facebook, Uber, Lyft, Kapten, Blablacar, WeWork, Goldman Sachs)
  • An exciting, dynamic startup environment with real career progression opportunities
  • Lunch on Drover and office happy hour on Fridays
  • Regular team dinners/socials

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