Up to 20 hrs/week - 6 months contract
Compensation: $18 - $20/hr
The Wikimedia Foundation (WMF) is the nonprofit that supports Wikipedia. The WMF fundraising team receives a large volume of donor inquiries during our global fundraising campaigns. The Fundraising DS Associate will provide support to the fundraising team, responding to donor inquiries at a high volume in a ticket-based customer service platform (Zendesk), and categorizing this data for optimization of the fundraiser. This is a long-term hourly contract position, with available hours that will vary depending on the fundraising campaigns.
We’d like you to do these things:
We’d like you to have these skills:
And it would be even more awesome if you have this:
About the Wikimedia Foundation
The Wikimedia Foundation is the non-profit organization that operates Wikipedia, the free encyclopedia. Wikipedia and the other projects operated by the Wikimedia Foundation receive more than 431 million unique visitors per month, making them the 5th most popular web property worldwide. Available in more than 287 languages, Wikipedia contains more than 32 million articles contributed by a global volunteer community of more than 100,000 people. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) charity that is funded primarily through donations and grants. The Wikimedia Foundation was created in 2003 to manage the operation of Wikipedia and its sister projects. It currently employs over 240 staff members. Wikimedia is supported by local chapter organizations in 40 countries or regions. The Wikimedia Foundation is committed to diversity as one of its core values, and, as part of routine operations its staff interacts with a wide range of individuals and organizations around the world.
This job has been filled or removed by Wikimedia Foundation.
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