Maple is hiring a

Fulfillment Center Assistant General Manager

New York, United States

About Maple:

There are almost 19,000 restaurants in New York City, but every day at lunch and dinner, between schedules and cravings and budgets and general boredom with our existing options, most of us aren't excited about where we’re going, or in the case of delivery, about what’s coming to our home or office. 

It’s why we are building Maple.

Menus that change daily, food made with the best ingredients from local farms and fields, prepared by chefs who have run some of the city’s top restaurants, so delicious you want to eat it every day and priced so you can, brought straight to you wherever you are, in three clicks, maybe four.

Maple is backed by Greenoaks Capital, Thrive Capital, Primary Venture Partners and David Chang & The Momofuku Restaurant Group as well as other angel and institutional investors. Our investors have backed companies including Instagram, Warby Parker, Harry’s, Spotify, Oscar Health, Instacart, Palantir and Flipkart. Maple has raised $36 million to date.    

The Position:

Fulfillment Center Assistant General Managers play a key role in Maple’s operation by working alongside General Managers to manage and ensure operational excellence across one of our New York City fulfillment centers.

Responsibilities:

  • Assist in ensuring operational excellence across the center’s operation, overseeing team member’s strict adherence to processes and procedures
  • Diligently maintain high standards across the fulfillment center’s functions
  • Effectively assign daily tasks to team members, enabling the production and delivery of a superior product to customers
  • Regularly execute quality assurance checks on product and procedures
  • Assist in overseeing the facility and equipment, working to ensure all components of the facility are functioning properly
  • Participate in the performance management and career progression procedures
  • Maintain and enforce an organized, clean and safe workplace

Requirements:

  • 2+ years in a high-paced operational role, including but not limited to warehouse, distribution center, fulfillment center or supply chain management, with proven management skills
  • Ability to operate in a high-paced fulfillment center environment which includes standing for extended period of times, exposure to hot and cold temperatures, the operation of commercial machinery and the movement of heavy loads
  • Commitment to teamwork, a positive attitude and an excellent work ethic
  • Willingness to fill a variety of shifts, including evenings and weekends
  • New York City Food Protection Certification (not required at time of hiring)

Benefits:

  • Highly competitive salary
  • Career progression and promotion opportunities
  • Health, dental, paid time off and transit benefits
  • And last but not least, free food

Maple is setting out to change food and we are looking for bright, motivated and grounded people to help us do it. As a young but quickly growing company, this is a chance to be completely consumed (in a good sort of way) by what you do every day. This is a chance to see your work have deep and meaningful impact on the direction of the business on a daily basis. It’s a chance to smile on Sunday evening knowing how much conquering you get to go out and do come Monday morning. Maple is growing quickly, but more than anything, we are focused on making sure we are growing correctly. We think that everything starts with the people you spend your time with each day and as a result, we are intensely focused on who we involve on this journey. We hope that next perfect person might be you!