Stripe is hiring a

Full Stack Engineer, Product Docs

Software Engineer, Docs Product

 
Documentation is a core part of all Stripe products and a strategic differentiator for our business. 
The Docs Product team builds the user interfaces and backend infrastructure powering Stripe’s docs, API reference, and parts of the Stripe Dashboard. Our recent work includes a new type of interactive code tutorial and a homegrown Markdown and React-based authoring system.
 
We're looking for creative, full-stack engineers who care deeply about developer experience to help us reimagine what great technical documentation looks like.
 
This is an opportunity to set the standard for the industry.

You will

  • Solve challenging product and infrastructure problems that enable our documentation to grow and scale with our business
  • Develop a deep understanding of our users and how they integrate their systems with the Stripe APIs
  • Design and implement new learning and documentation experiences that advance the state of the industry
  • Build and improve the backend tools and systems that enable Stripe to produce and maintain high-quality, accurate documentation cheaply and easily
  • Work on our homegrown content authoring system, Markdoc
  • Raise the bar for product quality by maintaining an extremely high baseline and quickly fixing and polishing UX issues

You may be a fit for this role if you:

  • Have a passion for building beautiful, intuitive user experiences
  • Have 3+ years of professional software development experience
  • Enjoy working across the stackon frontend, backend, infrastructure, or data pipelinesto solve complex problems and delight our users (you don’t need to be an expert in all of these, but it helps to be interested in learning about them)
  • Contribute high-quality code to create trustworthy, engaging user interfaces and resilient, operable backend systems
  • Seek out feedback from your users and empathetically advocate for them throughout the product development process
  • Take pride in shepherding projects from ideation to completion, often requiring partnership with product and stakeholder teams to carefully roll out changes
  • Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run, and scale an internet business from anywhere in the world.
We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.
We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).
We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.
In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
 

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