We are currently looking to recruit a Grid Support Lead to join our Engineering team at Ocado's Customer Fulfilment Centre based in Erith, Kent.
At Ocado Solutions we are responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.
Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world, redefining the customer grocery experience through the adoption of a centralised, automated model of online retailing provided by the Ocado Smart Platform.
About the role:
This role will involve providing first line support to the Operation through monitoring the activities and efficiency of the Grid. The Grid Support Team are responsible for dealing with all initial investigations and problem resolution for both the bots on the grid, and systemic issues which impact on the efficient running of the Grid - which could have a negative impact on the CFC`s ability to meet its KPI targets. This is a hands on role and therefore you will need to adopt a versatile and flexible approach to work as the site evolves.
Roles and Responsibilities:
You may also be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.
Knowledge, Skills & Experience:
Shift: Our Engineering Team work 12 hour shifts working an average of 42 hours per week, where you will be required to work weekdays and weekends both days and nights.
What will I get in return?
This job has been filled or removed by Ocado Group.
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