StockX is hiring a

Senior Growth Marketing Manager - Retention

Texarkana, United States

About the role

In this role, you will mine + manipulate user-level data and conduct competitive research to identify key business trends as well as threats and opportunities. You should be passionate about growth and growth loops and funnels. You should have a strong analytical and data-driven mindset with the ability to identify signals in unstructured data.

What you will do

  • Monitor movements in core buyer retention metrics
  • Become the in-house expert on retention metrics, which entails having a clear understanding of their main drivers
  • Use data to identify areas for improvement in the existing CRM strategy
  • Partner with the Customer Retention team to construct a testing roadmap based on an ROI framework
  • Present updates on strategy and results to partner teams and leadership

About you

  • Minimum of 5 years of marketing experience 
  • Proficient in using analytics tools to drive business insights (i.e. advanced Excel)
  • Minimum of 4 years experience with data extraction using SQL
  • Experience with designing and executing A/B tests
  • Knowledge of general buyer lifecycle KPIs and optimization strategies
  • Experience in CRM and digital marketing, product management, strategy consulting, investment banking, and/or business operations in an internet startup (particularly B2C) is a plus

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