Are you friendly, motivated and hard-working? Do you have a experience leading B2C Customer Service teams? And most importantly, are you passionate about music festivals? Then we'd love for you to consider heading up our Customer Service team.
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout Festicket. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations as we grow the Festicket's offering in new European regions.
Festicket is transforming the way music fans discover and book tickets and travel packages for festivals around the world. Our platform revolutionises the music festival industry by offering an end-to-end experience for music travellers through an efficient two-sided marketplace for 500+ music festivals across 40 different countries! In three short years, we have become Europe's largest music festival platform.
Furthermore, we've just announced Series B funding - https://techcrunch.com/2016/06/30/festicket-let-it... - and now we're looking to grow the Festicket Family!
This job has been filled or removed by Festicket.
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