ClearBank is hiring a

Head of Finance Operations

London, United Kingdom

About us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Operations team as Head of Finance Operations. Reporting to the Head of Operations, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

As Head of Finance Operations, you will be responsible for leading Treasury Operations (Back & Middle Office), Reconciliation and Billing activities and be required to execute on key activities and deadlines ensuring financial controls are maintained.

Through our banking licence and intelligent, robust technology solutions, we enable our partners to offer real-time payment and innovative banking services to their customers. We are looking to hire a Head of Finance Operations to support the Head of Operations in ensuring the smooth day-to-day running of the function, which will become global with international expansion. Working closely with the Senior Leadership Team, the role will performance manage the delivery of Operations business activities to deliver the functional Scorecard objectives and will coordinate Board and Committee Reporting.

And you’ll be joining the #1 fastest-growing tech company in the UK, according to Deloitte Fast 50.

Responsibilities will include:

  • Managing operating bank activities in a timely manner including transaction processing, confirmation and settlement
  • Managing the opening, closing and maintenance of group bank accounts and the setup and maintenance of group operating and dealing bank mandates
  • Oversee collateral and funding management performed by the team
  • Maintaining the group treasury management systems ensuring the correct recording of all transactions (including SSIs) and overseeing technical upgrades as required
  • Issuing/Overseeing monthly reporting on Treasury activities (FX transactions (spot only) and MMF investments) to the Treasurer, CFO and CEO
  • Ensuring accurate accounting & reporting of Treasury transactions including month end close, reconciliations, mark to markets, statutory accounts and notes to the year-end financial statement
  • Ensuring effective reporting of counterparty exposure management
  • Establish detail process documentation for performing reconciliation and maintain documents to ensure they are current and result in the best operational service and delivery
  • Establish controls to ensure reconciliation is performed in a timely manner implementing a process to close the book daily. Be part of the Program management team for the Reconciliation Strategy
  • Review and implement new controls/control recommendations
  • Build and maintain strong internal working relationships across different countries and time zones
  • Improve relevant key performance indicators such as reduction of breaks, audit points, cost, and un-reconciled balances
  • Consistently monitor, track and report on performance against service level goals and benchmarks
  • Lead the team and become the focal point to business-driven initiatives, internal partners, leadership, or projects related to finance operations
  • Manage risks and quality related to accurate reconciliation including escalations
  • Oversee processing of daily cash sweeps and/or balance transfers activity for the business unit
  • Be a key player in setting the strategic direction for all aspects of the function in support of the achievement of the Company's financial goals
  • Drive and influence product roadmaps and backlog prioritisation to improve automation
  • Monitor postings and all billing to ensure compliance with established company policies and regulations
  • Review and approve billing transactions, including invoicing, refunds, credits, cash application and write-offs
  • Focus teams on scalability and resiliency and introduce internal performance SLAs/SLOs
  • Motivate staff to drive delivery and exceed targets
  • Escalate critical issues between functions to Head of Operations, for support to resolve
  • Ensure regular Management Information is submitted to the appropriate Committee in a timely manner
  • Oversight of the closure of management actions

You will be

As Head of Finance Operations you will have extensive experience of prioritising workload on a risk and capacity-based approach. You will be comfortable working in a very fast-paced environment, with a high degree of change and will be capable of managing numerous competing priorities. You must be able to think strategically, prioritise appropriately, and work well under stress. You will be comfortable managing senior stakeholders and drafting papers for senior or external audiences.

We are looking for motivated team players who are delivery focused and can suggest solutions as to how things can be done better, as we’re always looking to improve and do things differently. It is important that you have this mind-set too.

What we are looking for

Core Skills and Experience

  • Leadership experience in treasury operations, billing and/or reconciliation, to successfully co-ordinate, prioritise, and deliver several concurrent initiatives with appropriate levels of governance
  • An attitude of teamwork and collaboration for productive working relationships
  • Track record to engage, inspire and influence people at senior levels, to gain their buy-in to strategic plans
  • Can condense complex information from multiple inputs into a compelling story
  • Handles complex and difficult situations with thought and confidence; role models honest and respectful feedback; strong at managing multiple senior stakeholders; comfortable in the absence of direction
  • Begin and ends with the customer - personally role models that customers are the reason why we have a business; places the achievement of excellent customer solutions at the heart of the organisation
  • Strong organisational skills: take a clear, structured approach to planning and delivering activities, prioritising and clear structured thought process.
  • Work to tight deadlines under pressure whilst maintaining high level of quality and competency

About what we offer

  • We’re remote-first and flexible, so work from home or visit the offices in London and Bristol
  • 27 days annual leave per year, plus bank holidays and x 2 ‘Bigger Than ClearBank’ days
  • You have the option to work outside of the UK for up to 30 days per year
  • Regular in-person and online company-wide meetups
  • A flexible option to finish early on a Friday if it works for you and your team – we call this our ‘Fresh Air Fridays’
  • Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
  • Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
  • Enhanced family friendly leave
  • Plus, you’ll have the opportunity to join an energetic team that’s building a bank fit for the future! 🚀

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage, and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes

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