Octopus is hiring a

Head of Product

Greater London, United Kingdom

Octopus’s success is built on delivering an incredible service to our customers. We are currently undergoing a transformation in the way we deliver products and services to our customers – from predominantly offline to an online world. As Head of Product you will lead the team that understands how we should deliver excellence digitally and deliver this seamlessly in products people want to use.

You will own the roadmaps and user experience for all Octopus products. You will work closely with the senior management to create the product vision in line with the commercial strategy of the business. This will involve using quantitative and qualitative feedback to continually enhance existing products as well generating ideas for new products. You will understand the overall business strategy and challenges, as well as the external market and competition, and will ensure that the product strategy is continually optimised to address all of these factors.

It is critical in this role to have a track record in running product teams in commercial environments with multiple stakeholders. You should have the vision for what brilliance in product looks and feels like, and the perseverance, eye for detail and management skills to achieve it.

Managing a team of approx. 10 product managers and working closely with the engineering, QA and IT Ops team leads, you will play a key role in continually improving our ways of working to ensure that the product development process delivers the maximum impact for the business.

Your responsibilities will include:

  • Working with the senior management team to develop the product vision
  • Overall responsibility for the success of the products by setting, monitoring and continuously improving product KPIs
  • Creating and maintaining prioritised roadmaps for all product groups (via the Product Managers), personally owning responsibility for ensuring all interdependencies between roadmaps are being correctly considered
  • Working with the Engineering, QA and IT teams to continually improve the delivery process and maximize velocity
  • Continuing to develop a culture of integrated product development, supporting and championing close working relationships with the engineering, QA, IT and commercial teams
  • Build close relationships with stakeholders in the commercial and operational areas of the business and ensure products deliver the required objectives
  • Developing a culture of prioritisation and subsequent benefit realisation using measurable objectives and KPIs
  • Regularly researching the competition and the wider market in general, identifying areas of opportunity, change and improvement
  • Working with the business to develop internal system strategies, including buy vs. build decisions and legacy system upgrades
  • Management, leadership and mentorship of a team of Product Managers
  • Support the development of a healthy internal culture that retains key employees and encourages their professional development
  • You will have led product teams and come with a toolkit that you can adapt to the team at Octopus
  • You have achieved demonstrable success in building and developing products
  • You have demonstrated great leadership skills and are comfortable managing teams and looking after people’s career growth
  • You thrive on a challenge and solving problems
  • You enjoy managing a wide range of stakeholders across the business
  • You’re personally motivated by achieving overall impact for the business
  • You enjoy driving change and innovation and can bring people along for the journey with you
  • You are strong a communicator, can see where communication gaps exists and you can fix them
  • You have an understanding of scrum framework and agile methodologies.
  • You love technology and figuring out how things work
  • You have a demonstrated competency to effectively interact at all levels across the organization
  • You have sound commercial acumen with a proven strength in delivering value and strong ROI
  • You have an entrepreneurial mindset and the ability to identify new or hidden opportunities
  • You are happy to dive into the detail and do what’s necessary to maximize impact for the business

Our Values and DNA  

At Octopus we don't just focus on what we do but also how we do it. Everyone shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strengths: 

- We are loyal: we fully buy-in to the company's vision and believe in everything that Octopus stands for.

 - We are respectful: we live and breathe the Octopus values of being helpful, straightforward and bold. 

- We are resilient: we have an inner strength that means we never give in. 

- We are intellectually curious: we seek to understand how the world works and were always learning, adapting and improving. 

- We understand who our customers are: and because we know them really well, we always give them our very best.  

What we offer  

Octopus has built an exciting and inclusive high-performance culture where employees feel empowered. This means we welcome discussions around flexible working hours. We also understand the value of diversity, and we have a team dedicated to promoting gender, ethnic, socio-economic, LGBT and disability equality, to make sure we back up our words with actions. All Octopus employees are given the opportunity to develop new skills, aim higher and accelerate their careers.