SURKUS is hiring a

Director of Product

Santa Monica, United States

Surkus is seeking an experienced Director of Product to join our scaling startup. Our ideal candidate brings a wealth of “hands on” Product Management experience with leadership capabilities, tasked with scaling products, growing and guiding a team of exceptional Product Managers, and a consistent track record of success in shipping consumer facing B2C/B2B apps and products at enterprise scale. A product leader savvy enough to understand business objectives to drive value but tactical enough to understand and unblock technical dependencies. This role is based in our Santa Monica office and will report to our CEO.


KEY AREAS OF FOCUS

  • Product Build-out, Startup Mode
  • Product Organizational Leadership (Agile Focus)
  • Product Strategy
  • Product Data & KPIs


What you’ll do...


Product Organizational Leadership (Agile Focus)

  • Lead and mentor the Surkus Product and design team in becoming thought-leaders in the tech world.
  • Passion and flare for hiring, managing high potential talent and bringing exceptional Product Managers to Surkus
  • Managing between 3 - 5 Product Managers (both directly, and indirectly) along with user experience and design professionals.
  • Grow and lead the Surkus Product Management Team by providing guidance, oversight, and mentorship
  • Develop a structure for career progression for all members of the Product Management team at Surkus
  • Coaching and providing feedback on your team’s performance, helping to develop clear career goals, growth opportunities, and action plans on how to achieve them
  • Help your team to communicate clearly and distinctly, both verbally and in writing, to peers and business stakeholders
  • Evaluate and implement best in class product development processes, tools and practices to promote growth
  • You will provide guidance, direction, and coaching to the team(s) to encourage adoption of agile principles and practices, work with team at varying levels of maturity, and will empower the team to become self-directed and self-managing.
  • Hands-on coaching in all aspects of Agile frameworks, including but not limited to daily routines, self-organization, collaboration, iterative development, managing flow and limiting work in progress.
  • Drives continuous improvement to create higher performing teams

Product Strategy

  • Develop and champion a product vision and roadmap in support of Surkus’s goals and objectives
  • Develop product strategy based on market intelligence, customer feedback, differentiating capabilities, and close collaboration with Customer-Facing and Go-to-Market teams.
  • Work very closely with Engineering and Design stakeholders to define and execute the product strategy.
  • Rapidly iterate and evolve the product to meet needs for a hyper-growth company, while creating scalable solutions, and simultaneously pre-empting future customer/consumer needs.
  • Deeply understand our existing consumers and customers, our product, and our business strategies.
  • Collaborate with the senior leadership team, and help provide guidance to the company as a whole.

Product Organizational Leadership (Agile Focus)

  • Lead and mentor the Surkus Product and design team in becoming thought-leaders in the tech world.
  • Passion and flare for hiring, managing high potential talent and bringing exceptional Product Managers to Surkus
  • Managing between 3 - 5 Product Managers (both directly, and indirectly) along with user experience and design professionals.
  • Grow and lead the Surkus Product Management Team by providing guidance, oversight, and mentorship
  • Develop a structure for career progression for all members of the Product Management team at Surkus
  • Coaching and providing feedback on your team’s performance, helping to develop clear career goals, growth opportunities, and action plans on how to achieve them
  • Help your team to communicate clearly and distinctly, both verbally and in writing, to peers and business stakeholders
  • Evaluate and implement best in class product development processes, tools and practices to promote growth
  • You will provide guidance, direction, and coaching to the team(s) to encourage adoption of agile principles and practices, work with team at varying levels of maturity, and will empower the team to become self-directed and self-managing.
  • Hands-on coaching in all aspects of Agile frameworks, including but not limited to daily routines, self-organization, collaboration, iterative development, managing flow and limiting work in progress.
  • Drives continuous improvement to create higher performing teams.

Product Data and KPIs

  • Identify key engagement and performance metrics across Surkus platforms, and develop long term strategies to improve them and tell the true story of Surkus with data
  • Conduct comprehensive analyses to determine which key metrics we are missing when making strategic product decisions
  • Define and support the creation and maintenance of comprehensive dashboards and reporting to track all engagement and other relevant product KPIs across all products and platforms
  • Prepare reporting packs for the Leadership Team (weekly) and the board (quarterly) to clearly indicate Surkus engagement and customer satisfaction

Requirements


  • 5+ years in a Product leadership position (Must Have)
  • You’ve created consumer facing products (B2C and B2C) from ideation through to scale as opposed to maintained or scaled an existing product
  • You’ve built strong teams through years of practice to become a great leader
  • Strong understanding of agile methodology and frameworks
  • Experience in developing and implementing Agile processes
  • You consider yourself technical, analytical, and you thrive through cross-functional collaboration experiences
  • You’re a strong strategic thinker with excellent communication skills
  • Computer science background or MBA (Nice to Have)

Benefits

At Surkus, our mission is to create more meaningful connections between people and brands through memorable experiences in the real and digital worlds.

We are founded on a simple value exchange:

1. Our members get free access to paid events and digital offers from our partners.

2. Our partners receive meaningful engagement from their ideal audience that drives their business.


How it Works:

The Surkus platform utilizes a matchmaking algorithm to pair members with experiences suited to their interests, whether that be food & drink events, wellness festivals, concerts, fashion & beauty pop-ups, special online offers and much more. To claim their spot, members agree to perform actions defined by the experience provider, such as check-in, social post or provide feedback.

For partners, Surkus provides a completely hands-off automated tool that delivers attendance, purchase, awareness & engagement, social amplification, and insights into their target customers.

Our technology is powered by a group of driven, talented, and aspirational people who want to make a real impact worldwide. Surkus members have participated in 10,000+ events/experiences and we are scaling globally!


Perks and Benefits:

  • Excellent benefits, including health, dental, vision
  • Unlimited PTO after 90 days
  • Meaningful stock options
  • Amazing dog-friendly office in the heart of Santa Monica
  • Fully stocked kitchen
  • Team building events and happy hours
  • Access to Surkus Events at some of the coolest and most exclusive venues

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