Azimo is hiring a

Head of Retention (Mat Cover)

London Borough of Islington, United Kingdom

Head of Retention

We're looking for a 5/6 month Maternity Cover (full or part time basis considered). You'll be reporting to the Head of Growth and will share responsibility for increasing acquisition, transactions and loyalty. It's a varied role that involves a lot of multi-tasking, but the direct impact you can have at Azimo will be incredible.

What you'll do

  • Take the reins on a variety of existing CRM programmes for conversion, cross-sell and retention.
  • Lead the database segmentation / audience modelling programme, working closely with BI stakeholders.
  • Deliver process and system improvements for efficiency, and creative testing for effectiveness.
  • Provide leadership and direction to Azimo’s CRM manager.
  • Manage our relationship with Salesforce and mobile marketing agency Fetch.