Head of Sales Operations

As the Head of Sales Operations, you will play a pivotal role in driving revenue growth and overseeing the operational departments in Portugal. You will lead a team of sales professionals, leveraging your expertise in marketplace and SaaS solutions to achieve strategic objectives and exceed sales targets. Your primary focus will be on fostering a high-performance sales culture, optimizing sales processes, and strengthening client relationships through very strong after-sales support.

Join our team and become an integral part of our commitment to excellence in our Supply team. Apply now to embark on a rewarding career journey with Treatwell!

You will be responsible for:

• Lead and mentor a team of sales representatives, providing guidance, support, and coaching to drive individual and team performance.
• Develop and execute sales strategies to penetrate the Portuguese market and expand our customer base.
• Collaborate closely with the global sales leadership team to align sales initiatives and ensure consistency in approach.
• Utilise your in-depth knowledge of marketplace and SaaS solutions to effectively communicate value propositions and address client needs.
• Drive cross-functional collaboration with marketing, product, and customer success teams to deliver integrated solutions and enhance customer experience.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decision-making.
• Act as the main point of contact between the Portuguese branch and the rest of the organization, facilitating communication and fostering a collaborative environment.
• Lead by example, demonstrating a strong work ethic, resilience, and adaptability in navigating challenges and achieving business objectives.
• Ensure a good understanding of the main partner's success processes and take responsibility for overseeing the aforementioned area with the support of one person.

About you: 

• Extensive experience in sales, with solid managerial capacity, preferably in a digital or tech company.
• Proven track record of driving sales growth and exceeding targets in the marketplace and SaaS industry.
• Proficiency in using CRM software and other relevant tools to manage customer interactions and maintain accurate records. (Mainly Salesforce)
• Native Portuguese speaker with excellent English communication skills, both verbal and written (the interviews will be held in English). Spanish is also a plus.
• Strong leadership skills with the ability to inspire, motivate, and empower team members to achieve excellence.
• Entrepreneurial mindset with a self-starter attitude and the ability to thrive in a fast-paced, dynamic environment.
• Exceptional interpersonal skills, with the ability to build rapport, negotiate effectively, and influence key stakeholders.
• Results-oriented approach with a focus on delivering measurable outcomes and driving continuous improvement.
• Ability to work collaboratively in a team environment and navigate ambiguity with resilience and resourcefulness.
• Available to work from the office for 4 days per week.

About Treatwell

Hi, we’re Treatwell. Nice to meet you.

We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.

But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We’ll treat you with:

• 28-day holiday, plus bank holidays
• Monthly 40 EUR Treatwell vouchers so you can treat yourself too
• Growth funds for you to develop and grow with your team
• Mental health support through our partnership with Plumm
• Parental voucher
• Day off on your birthday

Equal Ops

Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

NOTE: Please upload your CV in English