Aircall is hiring a

HR Business Analyst

Madrid, Spain
Full-Time
Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the team:

Aircall’s HR Operations team oversees all administrative processes and documentation through the entire employee lifecycle. They are employment law experts and extremely customer-centric, with a focus of providing the best employee experience to all of our 800+ team members around the globe. 

About the role :

The HR Business Analyst is responsible for analyzing HR data to identify trends, insights, and opportunities to drive business performance. They collaborate with HR leaders and other business stakeholders to understand their needs and requirements, and use data and analytical tools to develop solutions that address those needs.

As a People data analytics specialist,  you will be responsible for: 

- Collect and analyze HR data from various sources, such as HRIS, employee surveys, and other relevant data sources, to identify trends, insights, and opportunities to drive business performance.
- Develop HR metrics and KPIs that align with overall business goals and objectives.
- Collaborate with HR leaders and other business stakeholders to understand their needs and requirements, and use data and analytical tools to develop solutions that address those needs.
- Create reports, visualizations, and presentations that illustrate trends, insights, and opportunities, and communicate those to business stakeholders in a clear and concise manner.
- Analyze HR data to identify areas where process improvements and efficiencies can be made, and make recommendations to HR leaders and other business stakeholders.
- Develop and implement data governance policies to ensure data quality and integrity.
- Stay up-to-date with industry trends and best practices in HR analytics, and provide recommendations for improvements and innovations.

What you need to succeed in the role: 

- Bachelor's degree in Business, HR, Analytics, or a related field
- 3+ years of experience in HR analytics or a related field
- Strong analytical skills and ability to work with large data setsProficiency with data visualization tools such as Looker or similar tools
- Experience with HRIS systems, data management, and data governance
- Strong communication and presentation skills, with ability to clearly communicate complex data insights to business stakeholders
- Ability to work collaboratively with cross-functional teams and stakeholders
- Detail-oriented and highly organized, with ability to manage multiple priorities and projects simultaneously

We love taking care of our people, and for that reason we offer a very complete benefits package:

🏥 Private medical insurance
🍔 9€/day meal allowance
💪 45€/month for Gym expenses
🏖️ 25 days off
👶 150€/month per kids < 10 years old
⏰ 8 to 3 schedule during summer and Fridays
📈 Stock options to be a part of Aircall’s success



Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits

DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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