Rent the Runway is hiring a

HR Coordinator

Chicago, United States

Company Overview:

Described by Forbes as “Tech’s Next Billion Dollar Star” Rent the Runway is set to disrupt the $1.7T Global Fashion Industry by ensuring that rental is a habitual, convenient, daily part of getting dressed.  We believe that every woman in the U.S. and soon every woman in the world, should have a subscription to fashion that is powered by a mobile-first experience, aided by top-notch customer service and serviced by omni-channel capabilities. We also believe that fashion is an industry that should be democratized by giving everyone access to the real thing and the associated feelings of self-confidence that comes with. Since our launch in late 2009, we have raised over $125MM and built a transformative business model, proprietary technology all coded in-house, a unique reverse-logistics operation and one of the most beloved brands on earth. 5MM women in the U.S. are members of our community - many have used Rent the Runway for some of the most important events in their lives. We have also launched a foundation to support female entrepreneurship and help women build scalable businesses. There is a revolutionary spirit in our founding DNA that permeates to our culture today; Our team is smart, aggressive, entrepreneurial and ready to continue challenging old systems and rewriting new rules.

Position Overview:

As the HR Coordinator, you will provide vital support for the human resources function. You will become quickly immersed into the company culture, understanding our opportunities for development and areas of impact and be empowered to share ideas and take action immediately.  Your responsibilities will include general administrative tasks for new and existing employees as well as cultural initiatives, employee experience tactics and more. In this role, you will report to the HR Business Partner and be part of a fast-paced, dynamic HR and recruiting team that is highly driven and enthusiastic about supporting the business. You will be comfortable switching between working autonomously, and playing a role within a nimble team.  


  • Own new hire process from generating offer letters to administering new hire documents, background checks, facilitating on-boarding including welcome emails, first day orientation, planning and coordinating initiation activities, processing business card orders, and overall ensuring a smooth transition into the company
  • Manage all employee database reporting - you will be comfortable analyzing data, identifying trends, extracting insights and relaying findings to the wider HR team and the business
  • Prepare and maintain employee files, ensuring all proper documentation is organized and up to date
  • Respond to all inbound emails from both employees and external sources with comprehensive and clear communication in an effective and timely manner; maintain internal company intranet with up to date information
  • Process employee verifications, unemployment requests, termination documentation, disability claims, etc.
  • Collaborate with recruiting team on an ongoing basis, ensuring seamless communication and teamwork, lending support as needed
  • Work closely with payroll and finance in order to set up employees properly for payroll
  • Support the creation and development and HR systems, technologies, processes, etc.
  • Own special projects as needed related to employee experience, culture, etc.
  • Lend overall support to the HR and recruiting teams
  • Be constantly thinking ahead and acting pro-actively, planning for future needs without being prompted


  • BA/BS plus 1-2 years  of HR experience at a likeminded company (i.e. start up, ecommerce, technology based)
  • Strong communicator, must be empathetic and articulate in all communication
  • Self-starter, doer personality who will take initiative from day 1
  • Team player who is willing to do anything to support the team and business
  • Extremely organized and strong, astute attention to detail
  • Must exhibit respect and understanding of the importance of confidentiality
  • Must have a scrappy approach to problem solving and a can-do attitude
  • Strong work ethic and proven loyalty
  • Strong passion for work, life and people; must be an overall positive person
  • Display constant curiosity and desire to learn
  • Experience with Microsoft Office (Word, Excel and PowerPoint)