Sinch is hiring a

HR Generalist - Germany

Munich, Germany

Our People Enabler will join the HR team in Sinch’s SaaS Applications business unit and be based in Germany, Munich. This role will be “the glue” that unite teams in Germany and will have the ability to influence and evolve current HR processes.

Reporting to the People Partner, located in Europe this role will be the country representative for Germany and take the key role in all country specific HR support including local onboarding, benefits, policies, occupational health and safety and implementation of key annual HR activities.

In this role you will be part of a global HR team that supports the SaaS Applications Business Unit however, this role will evolve over the next 6 months to also support our other business units within region. This is a great opportunity to collaborate with peers from around the world and take part in projects to evolve our people practices as we complete integration efforts from acquisitions.

Role and Responsibilities

  • Provide timely, accurate and expert advice on the management of employee relations matters including assisting with the interpretation and application of employment legislation.
  • Ensure Sinch remains compliant with all relevant people legislation via appropriate policy, procedure, and training.
  • Ownership of key lifecycle moments including employee experience and system management for onboarding and exit processes.
  • Coaches and supports managers to improve performance and develop the capability of our teams.
  • Support & deploy critical annual HR activities as part of the HR team, such as engagement survey roll out, performance management and community events.
  • Works together with the business to identify and drive improvements in employee engagement.
  • Management of benchmarking of roles using applicable system and/or relevant regional market data.
  • Manage employee-related investigations and disciplinary matters.
  • Supports the People Partner in driving the HR strategy and implementing key people initiatives.
  • Provides global Mobility support.


How success will be measured

  • High performance culture across the group measured through engagement results.
  • Compliance, reputation, and brand risks managed.
  • Deliver against key people metrics such employee retention, productivity and performance.
  • Demonstrated ability to coach and advise leaders for better people related outcomes.


  • At least 5 years’ experience working in a fast-paced environment, with exposure to all aspects of human resources.
  • Fluency in English and German.
  • Strong demonstrated working knowledge of employment relations and/or a keen interest in employment law.
  • Demonstrated operational HR Generalist experience, with experience partnering with varied stakeholder groups.
  • Ability to analyse and interpret detailed information including legislation, awards, and agreements
  • Experience leading and delivering key HR projects.
  • Strong stakeholder management skills and being comfortable working autonomously and with little supervision.
  • High-level problem-solving skills with the ability to identify issues, think creatively and recommend strategies, ideas, and opportunities for resolution.
  • The ability to negotiate, motivate, influence, and build relationships.

Big Plus!

  • Experience working at a growing tech company.
  • Experience supporting multiple organizations and stakeholders spread across various countries.
  • Relevant certifications in HR.

Sinch Values!

  • Dream Big - We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses. Great things happen when we dare to challenge the status quo and find creative new ways to wow them. Driven by curiosity, we believe there is no such thing as failure, only continuous learning, and development. Having big, crazy, ambitious goals drives our success.
  • Win Together - Great teams work faster and better together – creating meaningful impact for customers. Together as one global team, in close collaboration with our customers, we embrace diversity, meritocracy and care about every single individual. We build trust through open and honest relationships. It’s all about the team: being inclusive, respectful, and sharing our knowledge to empower all for personal growth. We collaborate, have fun and are stronger together.
  • Keep it Simple - Sinch means simple and easy. It’s how we want customers to feel when dealing with us: uncomplicated, down-to-earth, and useful. Things stay simple when you are honest, open and act with integrity. Cut the fluff and talk straight! This also means spending our time and money wisely on things that really count. Eyes on the horizon, feet on the ground.
  • Make it Happen - We make things happen and make them matter – for our customers and the world. We are “doers” who value getting results and don’t overthink matters. We stay accountable for our actions, apply the highest ethical standards to set ourselves apart and always deliver. If we’re not making an impact, we rethink the approach. Structure helps us, bureaucracy and excuses do not. No putting things off – let’s get it done now.

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