HR Manager

A bit about Phlo

Welcome to Phlo - the digital pharmacy of the future. Phlo is the new generation of online pharmacies delivering NHS and private prescriptions when and where a patient needs them. We empower patients to better manage their healthcare by allowing them to easily order and track their prescriptions in real-time. Life can be difficult as it is, accessing your medication shouldn’t be.

What makes Phlo different? In London we offer a 4-hour same day delivery time slot and we’re getting ready to expand our same-day delivery service throughout the rest of England. We also offer next day delivery service throughout the UK.

We’re growing fast. Our repeat monthly revenue figures are strong, we closed a successful crowdfunding campaign, and the team has more than doubled in size. It’s time to bring pharmacy into the 21st century and we’d love you to be part of our journey.

What you’ll do

You’ll be the first dedicated HR Manager at Phlo, reporting to our Chief Financial Officer. There’s lots to do in this role from general HR responsibilities to creating your own people plan. We’re looking for someone who can go from the responsive to the proactive - driving Phlo’s people capabilities and playing a key role in making Phlo a brilliant place to work.

About us

We pride ourselves on the working culture we have created at Phlo. As a high-growth health tech start-up, no two days are ever the same. That’s what excites our team, and it should excite you too!

We are a small, close-knit, highly collaborative team and are looking for someone to join us who is ambitious, energetic, detail-orientated and isn’t afraid to be proactive and suggest new ways of doing things. You may be working on multiple projects at once, so adaptability and the ability to self-organise are also key.

Most importantly, we want you to share our vision and understand that the work that you do has a direct impact on our patients and their healthcare.

Requirements

What we’re looking for:

• General HR responsibilities for a growing team (circa 50 employees) spread across the UK
• Review and streamline Phlo’s current HR processes.
• With support of a consultant define Phlo’s People Culture ensuring the entire team lives the company’s values and culture.
• Create Phlo’s onboarding programme for new hires; from placing an advert until the end of probation period.
• Support hiring managers during recruitment.
• Work with department heads to put in place people plans to support the company’s growth plans.
• Proactive HR support to managers on all employee relations issues.
• Review & maintain HR tools including holiday management, performance management and recruitment.
• Implement Phlo’s learning and development framework e.g. appraisals, goal setting, salary reviews, training and education including CPD.
• Salary benchmarking and recommendations.
• Review & implement Phlo’s Reward and employee perks.
• Assist with retention and succession planning.
• Create, live and breathe a company culture and values plan for Phlo.

Skills:

• 5+ years in HR, CIPD qualified preferable.
• Extensive knowledge of UK HR policies, best practice and UK employment law
• Recruitment experience
• Proactive individual with strong organisational skills.
• Self-motivated with a growth mindset
• Excellent stakeholder management.
• A willingness to learn and grow in the role.
• A willingness to travel to our UK sites if required (London/Birmingham).
• Right to work in UK is essential.

The knowledge and skills we’ve listed represent “the perfect candidate”. No one is perfect and we know the ‘confidence gap’ can stop brilliant people applying. If you love the sound of this opportunity please apply, we’d love to hear from you

Benefits

• We benchmark salaries to make sure we are competitive. The salary range on offer is £35,000 - £50,000 (depending on experience).
• Holidays are important. We offer 33 days annual leave inclusive of bank holidays.
• Your birthday is on us too.
• We also provide additional day annual leave for every years' service with Phlo up to an additional 5 days annual leave.
• We think future financial health is important, and contribute 3% to your employee Auto-Enrolment Pension Scheme

• Discounts on restaurants, shopping and many others via a Perkbox membership.

• Chance to develop your own career path within a high-pace technology company.
• We want you to grow with us. You will have opportunities to develop your career in a high pace technology company.
• Casual dress code & great work culture

These are our current benefits and likely to grow and change from time to time.

Logistics

We're headquartered in Glasgow, where this role is based, though we’re all working remotely at home during this pandemic. This role will report into our Chief Financial Officer and will co-locate with the Phlo team when we’re back in the office. There’s opportunity for some flexibility, but as a key part of the team this won’t be a fully remote position.

To deliver great service to Phlo’s patients we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

We’re happy to consider flexible working, including part-time hours - whether to help you meet other commitments or to help you strike a great work-life balance.

For more information about Phlo visit: www.wearephlo.com or check us out on our socials.