GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. With 20 million customers worldwide, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.

Location: Remote-United Kingdom

What you'll get to do...

Join our People Ops team and shape the culture of our company. We are gritty, passionate, hardworking, collaborative and fun! We believe in Go-Getters, inclusion and innovation, a growth mindset, and an environment that feels more like a family than a job. You will feel the impact of your work here, be it through close partnerships with leaders and employees, leading change initiatives across company-wide stakeholders, or by running an experiment to block bias. You’ll focus on organizational design and efficiency, aligning with leaders to develop people strategies in support of our business, fostering diversity and inclusion, careers, retention, recognition, performance management, and helping our teams to share best practices. This role requires equal parts critical thinking and practical application with teams at all levels.

As an HR Operations Manager at GoDaddy, you will lead and drive our HR operational service delivery and lead the HR coordinators, to deliver integrated processes and service excellence to employee and people manager queries and requests, across the entire employee lifecycle. You will have the opportunity to influence and update our HR Service Management system, through improved automation/technology solutions, to deliver improved processes and responses. A customer-focused, highly credible and a consultative partner to senior managers with the confidence and interpersonal skills to negotiate, challenge and influence within the organisation. As well as bringing technical expertise in people related matters, you will be a strong and encouraging team leader, with a global attitude and ability to work across a broad range of cultural, economic and social contexts, understanding the challenges and complexities that come with delivering international solutions. Your focus will be running and improving operational HR processes whilst growing the capability of a team of Tier 1 & 2 HR Coordinators. Additionally, responsibility for:

• Ensuring HR operational processes and considerations are handled, either directly or through internal partnerships in an assigned region.
• Partner with HR Centres of Expertise, HR Business Partners, Managers and Employees to deliver and further establish HR Services in EMEA.
• Through internal partnerships (ex. Legal, Compliance, HR Operations, Recruiting, etc.) manage local employment and compliance considerations.
• Partner with global counterparts to bring cohesion to our global HR operating model. Play a role evolving global service delivery standards via process, policy and infrastructure, ensuring legal compliance and responsiveness to business needs and the employee experience.
• Drive measurable continuous improvement of HR systems, processes and policies to develop service excellence within HR Operations.
• Participate and/or lead HR projects, implementations, and initiatives.
• Lead all aspects of and contribute to the provision of appropriate information (knowledgebase) in areas of employee relations, recruitment, performance management, compensation, reporting, payroll etc.
• Influence change through positive relationships, expertise and data.
• Demonstrate strong problem-solving skills to analyse data, understand trends and develop recommendations for action based on the analysis
• Work closely with stakeholders to provide accurate management information for service level agreements, KPI's and service reporting and data.
• Manage, train and motivate the Operations team to ensure an efficient and effective service.
• Thrive in a fast-paced environment that necessitates experimentation and continuous improvement.

Your experience should include...

• Minimum of 5 - 7 years of HR Operations experience, with specific focus in Global Service Delivery and/or Operations/Administration
• People manager experience required
• HRIS and HRSM system experience required
• Workday and ServiceNow system experience desirable
• BA/BSc degree or equivalent practical experience
• Communication skills; understanding how to communicate large complex change across distributed locations using written, verbal and listening skills
• The ability to remain engaged in unstructured, ambiguous situations and sustain a full and varied workload.
• Excellent project management, coordination and planning capabilities

We've got your back...

• 25 days holiday + bank holidays (33 days total per annum)
• Bupa private medical insurance
• Casual dress code
• Private pension with employer matched contributions
• Cycle-to-work scheme
• A dedicated, training program
• Great opportunity for advancement within the company across a variety of roles

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.