eXp World Holdings is hiring a

Human Resources Business Partner - FULLY REMOTE!

Dallas, United States
eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world.  As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.

eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or another field, you'll be challenged and inspired every day. Join us on this incredible journey!  

We are fully remote!

General Summary:
The HR Business Partner, Employee Relations and Experience role contributes to the company's performance by providing tactical and strategic consulting on people and organization development strategies in support of the business objectives.  They will analyze trends and metrics in partnership with HR peers to develop solutions; programs and policies.  The role is critical in executing our HR & Employee Experience initiatives, providing great internal customer support, global inclusion efforts and driving HR functional excellence and process improvement.  The Business Partner will engage with functional area managers to resolve employee relation issues, escalating when needed. 

Major Duties & Responsibilities:

  • Business Partnership
  • Gather, analyze and translate data (e.g. from eNPS, HR metrics, focus groups, new hire/exit interviews, surveys, etc.) into recommendations for talent strategies and initiatives that address organizational priorities and unmet needs
  • Contributes to and implements HR strategies/talent programs, policies and practices within assigned teams
  • Build solid relationships with leaders and assist them in finding appropriate HR solutions to meet their needs. Coach them to effectively manage and grow their teams, in alignment with organizational goals, values, competencies, and policies/procedures
  • Serve as an initial contact for employee relations issues. Escalates new/complex issues as appropriate to Director of Employee Success and SVP, People or Legal Counsel
  • Develop and/or deliver presentations and training (e.g. new employee orientation, employee development, etc.)

  • Employee Experience 
  • Gather, analyze and translate data (e.g. from eNPS, HR metrics, focus groups, new hire/exit interviews, surveys, etc.) into recommendations for talent strategies and initiatives that address organizational priorities and unmet needs
  • Manages all aspects of onboarding and orientation, ensuring compliance for state regulations 
  • Assists in being a subject matter expert in a consultancy role, providing guidance as needed on staff development training needs
  • Exercises professional skill and subject matter knowledge to write presentations, executive talking points, articles and promotional materials about the company's education efforts
  • Manages all training calendars working cross functionally with other departments to ensure employer branding and addressing training needs
  • Partners with Talent Acquisition team to ensure seamless onboarding from recruitment through first 90 days
  • Develop and maintain knowledge base for employees to have the most up to date information
  • Plans, organizes and facilitates employee development efforts through Brain Boost and other company sponsored learning programs

  • Employee Relations
  • Consult with line management and provide daily HR guidance
  • Analyze trends and metrics with the HR department
  • Resolve complex employee relations issues and address grievances
  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
  • Provide HR policy guidance
  • Monitor and report on workforce and succession planning
  • Identify training needs for teams and individuals
  • Evaluate training programs
  • Partner with managers and other HR staff to ensure compliance with all employment laws and regulations. 
  • Conduct internal investigations and prepare all required documentation when issues are escalated to human resources.
  • Maintains electronic HR files and provides event planning, and employee relations activities that foster our values and culture

  • Knowledge and Skills Requirements:

  • Bachelor’s Degree in Human Resources, Management, or other related fields.
  • PHR or SHRM-CP preferred.

  • Experience:
  • 4+ years of experience in the Human Resources field required
  • 2+ years of experience managing staff development /  training programs 
  • Knowledge of federal, state, and local laws including ADA, EEO, FMLA, Title VII, wage and hour laws, and benefits
  • LMS Management experience a plus
  • Knowledge of mergers and acquisitions
  • Excellent written and verbal communication skills.
  • Excellent Customer Service Skills
  • Strong knowledge in Microsoft Excel and Google Suite preferred
  • Ability to be flexible and agile in a rapidly growing company
  • Ability to take direction and execute with little supervision
  • Detail-oriented and ability to proofread policy documentation
  • Ability to navigate through difficult human resource situations

eXp Realty is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.