We're looking for an ambitious and experienced Implementation Analyst to join our team to drive the growth of our business. An exciting opportunity to join an early stage business and be an instrumental part of building a high growth start-up payments business. You will work closely with the Implementation Manager & Customer Success teams to ensure that our customers have the best possible experience of launching their use of Modulr and are delighted with the product and services they receive from us.
Modulr is a fintech scale-up that’s breaking new ground within the business payments sector – which moves $130trn annually. And businesses are no longer tolerating the slow, inefficient and costly infrastructure provided by legacy institutions. Modulr develops cutting-edge API-first services to enable modern business to eliminate historic hidden inefficiencies and build fast-to-market products on top of our award-winning payments platform.
Modulr was one of LinkedIn’s Top 25 Startups to work for in the UK (2019) and was more recently recognised as a 2020 UK Best Workplace in May, 2020.
We were awarded £10 million from the BCR Fund to further develop our innovative product
You will work with Implementation, Customer Success and other teams to deliver the implementation path and ongoing technical support for customers using the Modulr service. The focus is on making it easy for customers to launch with Modulr and ensuring they are set up to successfully grow their use of the service and provide ongoing technical support as their business expands. This is more than simply taking customers through a checklist of activities, it’s about ensuring the customer is delighted from day one, helping them to get up and running with their use of the service, and ensuring they are positioned to continue to grow their use over time.
Skills and experience we’re interested in;
Modulr offer highly competitive salary and benefits packages; our employees enjoy the benefits of flexible working. The office is modern, with lots of natural light and has break out areas. Importantly, our work is challenging and interesting, you will gain valuable experience in a rapidly scaling business at an important phase of growth while contributing to our collaborative culture.
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