Ocado Group is hiring an

Implementation Infrastructure Project Manager

Who We Are

Ocado is a UK based company and is one of the world's largest dedicated online grocery retailers.

The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with AEON to help it redefine the grocery customer experience in Tokyo through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Our Infrastructure Implementation Team is tasked with building and delivering the products and infrastructure designed and developed by Ocado Technology. We like to think that we are on the cutting edge of changing consumers overall shopping experience. We don’t simply look at this as a grocery revolution we look at this as changing what has been the status quo for over 100 years. 

This role will guide and direct a disparate project team consisting of intelligent and highly talented, technical individuals who are members of departmental teams within IT Ops & Infrastructure.

What will you be doing?

As our Infrastructure Implementation Project Manager, day-to-day responsibilities could include:

  • Contribute to and manage various aspects of multiple major IT hardware infrastructure projects concurrently through the full project lifecycle
  • Craft project plans and track progress on tasks against agreed upon milestones
  • Build and track project budgets in excess of £5M
  • Work directly with a Technical Delivery Manager on large scale project deliverables ensuring adherence to the overall project plan and budget
  • Monitor and handle all project metrics in order to prioritize multiple business critical issues, while ensuring prompt delivery of updates to key stakeholders
  • Communicate with the business at all levels, from engineers to Board level
  • Management, mentor, and lead a team of widely dispersed individuals as a cohesive project team
  • Introduce new processes while also improving existing ones
  • Check and negotiate the IT aspects of any contracts with any external contractors while working with Ocado Legal where applicable
  • Understand the components within the overall project and the dependencies associated with them
  • An understanding of project management principles together with an understanding of issue and risk management.
  • The ability to prioritise multiple business critical issues and manage updates to key business partners in a time critical manner.

You may be asked to perform tasks as required by management deemed as a reasonable request from time-to-time. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.

About you….

  • Vast experience in applicable IT and Project Management experience
  • An IT Infrastructure Project Management background in the build-out of all IT components associated with greenfield sites such as Modular Data Centres, Structured Cabling, CCTV & WiFi and the coordinated management of resources associated with such infrastructure
  • Proven ability to manage international projects across multiple time zones and flexibility to work remotely and with teams in other time zones. An ability to manage geographically dispersed projects across Japan.
  • Significant experience working in a customer facing, service or support role
  • The ability to prioritize multiple business critical issues and manage updates to key business partners in a time critical manner
  • Considerable Project Management experience, demonstrating responsibility for delivering successful change across a variety of projects ideally within an IT Infrastructure or other IT field
  • An understanding of project management principles together with an understanding of issue and risk management
  • Excellent verbal and written communication skills

The Ocado Way

At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. 

Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success. 

Equal Opportunity Employer

Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.


We will always aim to respond to everyone who applies for one of our roles. Sometimes though we have a lot of applicants and it takes us a little while to get back to everyone. If you haven’t heard from us within two weeks of your application, then you should take it that you have not been successful on this occasion and accept our apologies that we didn’t manage to get back to you personally.

Due to the fast-paced nature of Ocado's business our vacancy close dates may be subject to change.