We’re looking for an Implementation Manager to drive long lasting partnerships with our strategic Enterprise customers, helping them onboard and grow with Procore. In this role, you’ll leverage a consultative approach, applying best practices to develop roll-out strategies, execute implementations, conduct trainings, and increase product adoption of new accounts. This role is a balance of independent work and partnering with Enterprise Sales counterparts, Product, and other Customer Success team members. To be successful, you’re innovative, persuasive, creative, and have a genuine curiosity in your clients business. You’re results oriented, optimistic, possess a value added mindset, and are proactive and adaptive to change.
While our Implementation team works closely with all levels of our organization, including our Sales team, this is not a sales position nor does it include any direct selling-related tasks or activities. Our Implementation team is solely focused on ensuring Procore's clients are well supported, educated, and fully adopted on our platform.
This role will report to the Director, Implementation Services and has the opportunity to be based in our Austin, TX, San Francisco, CA, Carpinteria, CA, or San Diego, CA offices. We’re looking for someone to join us in January 2021.
What you’ll do:
What we’re looking for:
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.
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