Who We Are
Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world’s largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division.
The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform (“OSP”), to our major retailer clients around the world. OSP consists of access to Ocado’s physical infrastructure solutions, efficient warehouse operations for the single pick of products, end-to-end proprietary software applications, and advanced robotics required to operate a world-class online grocery business.
Our unique, proprietary, and industry-leading technology are set to transform the shopping experience of consumers around the world. We have partnered with the Kroger Family of Companies in the US to help redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.
Join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.
What You Will Do
The Incident Management Analyst will provide support and assistance for our ever-growing internal and external customer base. You are the entry focal point for all Ocado Technology customer contact. This is a fast-paced shift based role in our Service Assurance Operations Center.
Who you are
To qualify for this position, you should meet the following requirements:
What We Offer
Learn about our partnership with Kroger:
Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.
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