Clickatell Payd is hiring an

Inside Sales Account Manager (Hunter)

Cape Town, South Africa

Add your voice to the chat revolution:

Are you excited to work for a tech company on the front lines of innovation for some of the biggest brands in the world? Do you thrive in environments where challenging the status quo is the daily norm? If you’re an A-player with energy, initiative, and focus on delivering top results, or as we refer to our colleagues at Clickatell – a Champion – then read on.

At Clickatell, we’re upending the way companies connect, engage, and transact with their customers in chat. Chat is something you do every day with your friends, but it’s also a simple technology that we’ve helped our customers to use to accomplish pretty amazing things. Clickatell helps businesses power customer support, customer engagement, and payments all through chat apps like WhatsApp and Facebook Messenger.

Our customers are some of the most admired and recognizable companies in the world and our communications technology is used to reach more than 15,000 global brands every year. Our jobs offer you a chance to grow your career and work with global teams on technology that is quite simply changing the world.

We could tell you about our, cool digs, super flexible work-life integration, and amazing benefits, but these won’t convince you to come work with us. If you want to test yourself, work on meaningful projects in a fast-paced environment, and be where every day presents new possibilities, come join one of the greatest global tech companies. We want you!


You will manage all the revenue generating activity within your portfolio to focus on a stronger strategy for the Inside Sales customer. Driving new Sales Solution opportunities within your existing customer portfolio, maintaining the revenue with potential to hand more customers to Enterprise sales and driving new business opportunities.

The role of our Champion:

  • Generate revenue by taking the Sales Qualified leads, understanding and interpreting the Customers requirements, providing information to close the deal.
  • Engage and Educate the customer when they enter the Sales prospect funnel.
  • Perform effective online demos to Sales prospects.
  • Close your individual sales quota monthly and quarterly.
  • Maintain your current Inside Sales portfolio revenue value.
  • Leverage on upsell opportunities with identified products and solutions to your existing Inside Sales portfolio
  • Conduct quarterly Account reviews of your top 20 customers that generate + 50% of your portfolio revenue and identify new opportunities.
  • Swiftly identify any Enterprise type of customers which is with your existing Inside Sales portfolio, highlight and discuss with Inside Sales Director to present as a potential Enterprise account movement in quarterly Sales leadership forum.
  • Ensuring at all times that your Salesforce queue is updated and accurate.
  • Diligently provide Salesforce weekly/month and quarterly report to ensure accurate forecasting.
  • Communicate important feedback from customers that will have any impact or highlight to Inside Sales management
  • Stay abreast of Competitor product offerings.
  • Stay up to date with new Clickatell products and features.


The capabilities of our Champion:

  • High level of communication and interpersonal skills
  • Business Analytical Acumen
  • Excellent grasp of numbers and the ability to write and present in a professional style.
  • High attention to detail
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines.

Our Champion's journey thus far:

  • Minimum 2 years proven work experience as a Sales Account Manager or similar role
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Salesforce system experience is advantageous
  • Understanding of Sales performance metrics
  • Advanced Excel and PowerBi software experience is beneficial
  • Qualification in Sales or relevant field is a plus.


Why you will love being here:

  • Competitive salary paid monthly.
  • Medical aid contributions
  • Quarterly performance incentives
  • Pension fund contribution
  • Group life cover
  • Communication allowances
  • Half day off on your birthday
  • 5 “personal” days leave a year, over and above your normal annual leave.

To all Recruitment Agencies, we thank you for your willingness to assist us with this vacancy. As a company we have our own Technical Talent Specialists that has deep knowledge of what our company values in every employee and therefore are able to headhunt themselves. Furthermore we do not accept unsolicited CV’s, terms & conditions associated with the use of such CVs will be considered null and void.