TaskUs is hiring an

Inside Sales Representative

Santa Monica, United States

Job Summary:


TaskUs is hiring an Inside Sales Representative (ISR) to be based in our Santa Monica headquarters.  TaskUs is the leading provider of outsourced customer care and back office support to high-growth, new economy companies that are disrupting their industries. We are on the Inc. 5000 list of Fastest Growing Companies in America and we have no plans of slowing down.

As the Inside Sales Representative, you will be responsible for acting as our first line of defense (and interaction) with inbound leads from a variety of online and offline sources. You will be responsible for owning all points of interaction with inbound prospects and leads, and you will vet, connect with and direct hot leads on to our sales representatives.  At TaskUs, we live by all of our core values, one of which is Work Hard, Have Fun! 


Roles & Responsibilities:

The primary responsibilities of the Inside Sales Qualifier are to qualify incoming leads that contact us via calls and emails. You will be responsible for vetting these new prospects/leads and for scheduling new meetings with our sales reps for the hot leads that match our qualification criteria. This position will require about 49% of travel, international and domestic. 

To perform this job successfully, the Inside Sales Qualifier will be expected to perform some or all of the duties listed below including:

  • Meet aggressive target, managing a funnel of opportunities, moving them forward and creating hand over opportunities to field sales team
  • Work closely with a data research and entry team, provide guidelines on needs for addressable market lists and focus on prospect segments
  • Respond to web-based inquiries from prospective customers
  • Gather customer prospect information and qualify interest
  • Filter marketing automation email responses and qualify/unqualify responses
  • Diligently create/manage all lead data and activities in CRM (Salesforce)
  • Make outbound calls to qualify interest and schedule qualified meetings
  • Participate in sales training
  • Collect and share information on lead quality to support demand generation


Skills & Experience:

  • 1-3 years of experience in Inside Sales role, preferably with enterprise sales, a SAAS environment, or BPO
  • Technology savvy, preferably in contact center, customer service, or analytics technology
    Experience with online marketing, specifically digital inbound marketing
  • Self-motivated and a professional attitude
  • Excellent communication and listening skills
  • Must possess good decision-making skills, be organized and detail oriented
  • Knowledge of the sales process and qualifying process especially qualification
  • Knowledge of and a proficiency in using computers and Microsoft Office
  • Knowledge of sales rep KPIs / conversion metrics
  • Excellent teambuilding, sales, customer service, and interpersonal skills
  • Ability to meet/exceed department metrics/measures


TaskUs, Inc. is an equal opportunity employer.