WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.
Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).
WHAT YOU'LL DO
As the Instructional Designer for Global SMB, you'll write and produce e-learning for our SMB (small and midsize businesses) business unit in order to help them onboard faster and get more value out of Braze throughout their time as a customer.
You’ll work with a team of learning and creative professionals to build effective, visually engaging courses and learning aids. The ability to organize information and communicate ideas with designers and video producers is key.
Your content will help ensure the success of some of our fastest-moving and most agile customers. Our SMB segment includes many high-growth Series A and Series B companies that use Braze to build their businesses. Your content will help them learn the building blocks of our platform and develop next-gen marketing strategy. Working as part of the Customer Education team, you'll be exposed to creative projects across our training ecosystem, including documentation, e-learning, instructor-led training, and certifications.
WHO YOU ARE
WHAT WE OFFER
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