The RealReal is hiring an

Instructional Designer, Sales


The RealReal’s Sales Training & Enablement Team hiring an Instructional Designer with a passion for training and content development. Reporting to our Sr. Sales Enablement Manager, this person will be responsible for the creation of highly engaging and interactive training programs that will poise employees for success and ultimately ensure strong performance results. Our ideal candidate is a team player who thrives in a fast-paced, dynamic environment, and has a passion for delivering great results! They should also be someone who is excited about being a training generalist and willing to wear many hats.

What You Get To Do Every Day

  • Partner with Sales Training & Enablement and cross-functional partners to strategize and create training content
  • Design and develop learning courses for our LMS (360 Learning) that support Sales team objectives
  • Gather project requirements, identify core learning objectives, and develop learning solutions to fit the needs of the business; create decks and training materials and develop scalable feedback mechanisms 
  • Continuously grow your understanding of the organization’s learning needs and recommend effective solutions that will improve business metrics
  • Analyze the effectiveness of current training programs and implement enhancements as needed
  • Proactively identify challenges and implement sound solutions

What You Bring To The Role

  • 2-3 years’ experience with instructional design strategies and content development
  • Ability to innovate and create engaging learning experiences that drive learner performance
  • Graphic design experience and ability to tailor design aesthetic to meet TRR brand standards
  • Ability to own and manage multiple projects simultaneously in an ambiguous, dynamic environment
  • Experience designing training for virtual environments
  • Ability to work in a team environment to design, develop and build blended learning experiences
  • Experience designing learning modules/programs that reflect an understanding of the diversity of learners; ability to tailor content accordingly
  • Experience working with product and technology teams is preferred; Salesforce experience is a plus
  • Proficiency with G-suite and LMS platforms; 360 Learning experience is a plus


GHR6491 #LI-JF15 #LI-Remote


The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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