Discord is hiring an

Internal Communications Manager

San Francisco, United States

Discord is on a mission to help everyone find belonging by creating a new kind of social media service that puts users first, is built with integrity, and improves the lives of the people and communities it serves. What started as a place for people to hang out while playing games together online has become so much more. From artists connecting with fans to students recreating college campus vibes, and young entrepreneurs inventing the future - there has never been a more exciting time to join. The job of the communications team is to help shape and tell our story as we continue to serve the 140 million people (and counting) who come to Discord every month. We're looking for an internal communications expert to support our growing employee community. Reporting to the communications leader and work with our people team, your role is to develop progressive programs to inspire our employees and attract new and diverse talent. As the internal communications lead, you have a deep appreciation and drive for how a great brand starts from within.

What you'll be doing

  • Manage employee communications to keep our people informed and engaged as we continue to grow
  • Be an important member of the comms team and a liaison to the people team
  • Develop a strategic internal communications plan, aligning messaging with our team's culture, mission and values
  • Develop and author a variety of internal communications including presentations, announcements, blog posts to be delivered across a variety of communications channels
  • Manage company-wide meetings and events from programming and advising the leadership team to serving as an internal spokesperson
  • Help create Employee Value Proposition (EVP) that inspires internal engagement and external awareness of Discord as an employer of choice
  • Manage all people & recruiting related branding assets including The Muse, BuiltIn, LinkedIn, Glassdoor, and Comparably to keep content fresh, to help increase brand awareness, and support recruiting and engagement efforts
  • Develop an editorial calendar for our Employer Branding content
  • Evaluate tools and systems to strengthen solutions for staying connected, information-sharing, and having fun together
  • Support broader people team priorities to measure engagement, identify themes, and ensure messaging is resonating across teams
  • Manage the internal announcement calendar, ensuring information is easy to discover and consume
  • Work with all marketing functions to ensure internal PR efforts are well planned and integrated with marketing plans

What you should have

  • 7+ years experience implementing successful employee engagement and corporate communications programs
  • You can influence in a fast-paced, flat organization and partner across multiple departments
  • Experience managing agencies from creation to execution
  • Experience presenting to and consulting with an executive audience
  • Develop narratives and implement them in multiple formats including articles, video, podcasts, presentations, videos, and live events
  • A creative mentality when it comes to solving problems

Bonus Points

  • Agency and in-house experience in a technology or growth environment
  • Understand and success with social and content-based marketing approaches to employer branding
  • Previous people management experience
  • Experience with communication strategies from a global and local perspective

Benefits and Perks

  • Medical insurance including Health, Dental, Vision 
  • 18 paid holidays 
  • Unlimited sick days 
  • Parental Leave and fertility benefits 
  • Supported-employee clubs and Employee Resource Groups 
  • Commuter Contributions of $270 a month (pretax) 
  • Daily lunches and unlimited snacks 
  • Monthly gym and fitness stipend 

About Us

Friends, coworkers, gamers, nerds, moms, dads, engineers, designers, marketers, support. Originally, we created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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