IP Operations Analyst (Contract)

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment. 

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.

About the Position

IP Operations is part of Twitch Legal and is an enforcement team responsible for helping Twitch navigate global safe harbor laws, curbing unauthorized intellectual property uses with the appropriate policy and operational measures, and guiding rights holders and creators through our policies that are designed to meet those aims.

The IP Operations Analyst’s primary responsibilities are reviewing and responding to legal requests and inquiries from rights holders and creators. To do so you will be analyzing, problem solving, communicating dynamic and unique fact patterns, and maintaining the team’s domain expertise.

This is a 100% remote position based (APAC/EMEA).

You Will:

• Intake and process continuously inbound copyright related requests and inquiries from external parties, including review, analysis in accordance with our policies and guidelines, and using internal service tools for resolution.
• Collaborate and problem-solve with cross functional partners throughout Twitch.
• Develop domain expertise on the Twitch service ecosystem of user-generated content and emergent behavior of creators, rights holders, and other external stakeholders.
• Contribute to programmatic initiatives in compliance, proactive measures, stakeholder management, and team infrastructure as needed. Participate in improving procedures, tooling, and strategies as a subject matter expert.

You Have:

• Attention to detail and the ability to conduct and communicate analysis around ambiguous fact patterns that require interpretation.
• The ability to collaborate efficiently on time-sensitive issues.
• A commitment to continuous improvement in solving new and existing challenges.
• The ability to independently problem solve efficiently and proactively.

Bonus Points

• Experience in copyright or user-generated content enforcement.

Location(s): Remote (EMEA) and Remote ( APAC)

Contract Length: 9 months

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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